If damage occurs, this is not covered by the warranty. Just be sure to use a strong enough pin that will hold the weight without bending. Patio umbrellas are measured by their width and not their height. Keep umbrella secured to umbrella base or mount kit at all times. Multiply that number by two. Treasure Garden has built a reputation of leadership by producing top quality, custom-made, handcrafted umbrellas, rugs, and furniture covers. $1,375.00 $929.00. We dont have any personal experience repairing umbrellas unfortunately and cant give any advice in that area. Octagon Canopy for Treasure Garden's UM8000SL, UM8009, UM8103, UM9209, UM8091, and UCP409-9 umbrellas. Shademaker manufacturers all its shade styles from the finest aluminum alloys to ensure the strength, durability, and integrity of each and every style. Visit www.sunbrella.com/warranty for more details. We are located at 7441A Canoga Ave. Canoga Park, CA 91303 Best Price Guarantee . Superb strength and durability providing years of beauty and enjoyment. Email: [email protected]. Hope that works for you. The umbrella is a Brown Jordan and is in really good condition except for that. The store will not work correctly in the case when cookies are disabled. Hello, I have a Domi Outdoor 11 Cantilever Umbrella and my handle broke. All warranty claims must be submitted with the original proof of purchase, date of purchase, name of dealer, and the description of the damage. With the cord firmly wound, crank the pulley handle to get rid of any slack. Obravia offers a limited 4 year warranty against fading from normal usage and exposure to weather and atmospheric conditions, including sunlight and mildew. 5 Year Limited Warranty applies to Glen Raven FIRESIST and Sunbrella furniture grade, Outdura furniture grade and Obravia awning grade fabrics. Can you help with that repair? The fact that you have to reach over the table to reach the umbrella makes raising and lowering very hard if you dont have a simple pulley system with a crank. *Patio Productions is not liable for any incidents that may occur from applying techniques portrayed in these videos. Do not leave open umbrella unattended. NonStock Sunbrella Market Aluminum 9' Foot Wide Crank Lift Push Button Tilt Umbrella. Buy Spare Parts; 1300 137 763; $0.00; Register Your Product; 1300 137 763. I have a butterfly freedom umbrella. The outdoor umbrellas sold on Patio Productions feature only the highest quality materials and construction. I need to find the plastic end caps that hold the umbrella onto the poles when extended mine are broken, I have a parasol that when I wind it close it closes half way then starts to open again Powder coat finish, External Stem, Mount Kits, Steel Base Weights, Steel Base, Monaco Base, Commercial Base, Add-on Weight, Protective Covers, 1 Year Limited Warranty AKZ11/AG28/AG78 11 Replacement Canopy. If its broken, youll need to replace it, like so: 3.) Rejuvenate the look of your patio umbrella. Thank you for your comment. Note: Sunbrella Awning/Marine fabric is treated with a finish which gives the fabric its water repellency and a firmer hand which helps in the sewing and fabrication of the products. 10X13 Easy Track Umbrella Replacement Canopy. Hi, my tension seems to be too tight as when I open the umbrella it starts to close on its own. 1 Year Limited Warranty Umbrella designs, especially the moving parts, have changed a lot since the 1960s. Meets or exceeds all industry requirements including UV Standard 801, We can monitor every stage of the manufacturing process and maintain a consistent level of quality. Check your cord. I know we primarily deal with Treasure Garden, and have not had issues with corroded pulleys from them. Take apart all seams with a seam ripper. This will reduce the risk of damage to your umbrella, furniture, and other belongings or property. Not only does AuthenTEAK offer these products at the best lead times, with a large Quick Ship inventory (products on their way to you within one business day), but we also have Treasure Garden products on display in our 15,000-square-foot Atlanta showroom, so you can experience them in person and ask our team questions before making a purchase. Inspect the installation fitting, mount bolts, rib spacers, etc. Thanks for your question! Unfortunately, the only solution to this problem is to take apart the pulley system and fix the cord by untangling it yourself, and then re-running the chord through the pulley system. If all else fails and you cannot get it fixed, we have a full line of umbrellas in stock and ready to ship: Hello, my patio umbrellas pole blended during a wind gust disabling it from being folded and stowed. It was bought out of Amazon and I can not find the company site to try and get a replacement part. We recommend a licensed contractor to secure your Shademaker umbrellas. What Is NOT Covered: Failure caused by unreasonable or abusive use, or failure caused by neglect of reasonable and necessary care, and any modification to product are not covered by this warranty. This easily leads to problems with the pulley system and the whole thing ends up getting stuck or frozen.. There must be a problem with the pulley system. If you own a patio umbrella, chances are it is one of your favorite pieces of outdoor furniture. I checked their website and you can get a hold of them here: https://www.californiaumbrella.com/site/contact. This warranty gives you specific legal rights and you may have other rights which vary from state to state. Now, we are unable to open / lift the umbrella. I have tried getting it wet and opening it up and letting it dry that way. 4.) This will reduce the risk of personal injury, damage to your umbrella, furniture, and other belongings or property. My umbrella, which was brand new two months ago will not raise all the way. If you can't find the fabric you're looking for, give us a call at 1-888-947-4449 for more options! The Shademaker warranty is not transferable. Powered By OpenCart PatioUmbrellaStore.com 2023, TREASURE GARDEN 9' Octagon Replacement Umbrella Canopy - Sunbrella and OBravia, Treasure Garden 10' Octagon CAG19 Cantilever Umbrella Replacement Cover - O'bravia Fabric, Treasure Garden 10' Octagon CAG19 Cantilever Umbrella Replacement Cover - Sunbrella or Outdura Fabrics, Custom Order - 9' Oct Replacement Canopy - Sunbrella, 21 Day Hassle Free Returns & Exchange Policy*, 9 octagon canopy available in 100% solution-dyed acrylic Sunbrella or100% solution-dyed polyesterObravia fabrics. This warranty gives you specific legal rights and you may have other rights which vary from state to state.Wind Damage:Treasure Garden highly recommends that no umbrella, regardless of size or weight, ever be left unattended in the open position. Recover your 7 Galtech's offset umbrella replacement canopy in a variety of Sunbrella fabrics. Replacement canopy for Frankford Catalina 7.5 foot umbrella.FEATURES:Reinforced four-layer pockets p.. Is your umbrella in need of a new cover or do you just want a change in color? Not all umbrellas are the same and the only thing universal about them is the 1.5 2 pole width that is industry standard. From dawn to dusk, the Side-mount Umbrella blocks the sun's glare as it moves across the sky, virtually shading you from all angles of the sun. Wondered how to put back in umbrella? At the very least they should be able to tell you if you need to replace the entire umbrella or order a replacement part. 5 year limited manufacturer's warranty against fading. The pulley at the top has corroded so that the cord will not stay on the pulley making it very difficult to raise and lower the umbrella. Am I missing an extra piece somehow? We have no affiliation and are simply presenting the content.*. Any ideas? Do not let dirt build up on the bases. We have the same problem. Avoid using the tilt function during windy weather and try not to force the ribs apart when opening; this could damage your umbrella. As well as repair guides to assist you along these way Please click on model your umbrella. Canopy . Ive tried emailing the company and my emails are returned as failed. The fabric disconnected from the top finial and the umbrella no longer goes up and down. Allow the fabric to air dry before closing the canopy. When it comes to outdoor umbrellas, each manufacturer is different and there is no such thing as universal replacement parts unfortunately. I would recommend going on YouTube and looking for How To videos that will guide you through the process. Did you buy your umbrella from us by any chance? Simply hose off to clean or spot treat for stains. Stain resistant fabrics that can easily be cleaned. Attach the fixed rib onto the umbrella and test it out! We have an extensive list of parts that we can have direct shipped to you. Even for someone with experience its a fairly tough job. Obravia Furniture FabricAn Exclusive 100% Recyclable High Performance Fabric Designed For The Great Outdoors. Proin qual de suis erestopius summ. 4 year limited warranty on OBravia fabrics, 5 year limited warranty on Sunbrella and Outdura fabrics. This resort-quality, cantilever umbrella easily tilts and pivots 360 around the base, requiring no maintenance. 10 Year Limited Warranty includes the Sunbrella awning & marine grade Fabric Collection. O'Bravia Solution-dyed acrylic is sold exclusively through Shelta Australia. The Obravia Fabric Collection is the exclusive solution for elegance, comfort, strength, durability, and sustainability. My tilt, crank umbrella has wire and not a cord. 5.0. While we stock most the common parts, which ship in 1-2 business days, someof our parts come directly from Treasure Garden please allow appx. This will give you correct size of your umbrella to ensure you choose the right replacement canopy. Its going to be tough to find replacement parts for your umbrella unless you find another one just like it. Do you have any directions for repairing the cord in an older, metal umbrella? 11' dia. They might even offer replacement parts. Subscribe to our newsletter to receive special offers and latest news. 2-3 weeks for delivery. Booth #4707, July 10-13, 2023 Using a Shademaker mount kit is always the preferred method of securing your umbrella above all other methods. THE SELLER DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY. Product Code: C811RD-AKZ. Never leave bases standing in water. A great cover at a reasonable price! There is no reason for the umbrella to creep down once cranked and locked in position. Thread the cord through the pulley at the top of the umbrella. Somehow I was raising the umbrella by turning the crank counterclockwise. Do you know the name of the manufacturer? Thanks! How can I rectify this. Cast aluminum base O'bravia - A better world of outdoor fabrics. Yes, most manufacturers offer replacement for pole pieces.
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