You can also access it quickly in the app. You may return or exchange in-store upon receipt of your package! Because you're in that 60-day window, you can return the $42 shampoo, then purchase the same item for $29.99 under the new sales price. While there may be exceptions for products that are returned in brand new condition, Ulta maintains astrict policyagainst reselling any items that have been damaged or used, or that have expired. Review your shipping information, payment information and items once again before placing the order. Pay for your purchase over 4 equal installments, due every two weeks. If assistance is needed to do so, please contact Guest Services through the options toward the bottom of the page. Your product is matched with the right category buyer. In accordance with state law, NSF checks may be submitted to your bank electronically. While Ulta doesnt seem to limit returns as hard as Sephora does, they still state that they will limit returns as they see fit. You can also look up your return status online by logging into your ulta.com account and clicking on order status. If you would like to pick up your order in store or curbside, choose "Pick up" on the Mobile app or "Pickup in Store" if on ulta.com. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. Your comment was sent and soon will be posted. Unlike some other stores, theUltaBeauty return policyallows you to return products for no other reason than that you dont end up liking them. You will not be charged for the out-of-stock item. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. bareMinerals, Smashbox, Murad & more. For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. , Coupon needs to be presented at time of purchase and within the specified dates. ago Do you have an Ulta loyalty card? r/Ulta on Reddit: No receipt ULTA BEAUTY Mini Luxe Lipstick Mischievous Sealed 0.05 oz Scan the QR code with your mobile device. Territories, PO Boxes or APO/ FPO addresses. You may also contact us to release the hold with the following information: If you used an Ulta Beauty gift card to pay for any part of your order, the money will be returned to it at the time your order is canceled. Des Nuda Gradual Self-Tanning Lotion & Luce Self-Tanning Mist, New and only here! RELATED: View Official Policy If you no longer have your receipt, an Ulta Beauty associate may also be able to help you locate your purchase record via your Ulta beauty online or rewards membership account. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). Territories, PO Boxes, APO/FPO addresses and oversized packages.. Once ready, press "Secured Checkout". They also havean appand a newsletter, both of which are great ways to stay up to date on current deals. You may receive more than one shipment notice as items in your order ship, but. You may return or exchange in store with your receipt or contact Guest Services through the options toward the bottom of the page for assistance with mailing the item back. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. The company offers over 25,000 products, including makeup, fragrances, accessories, skin and hair care items. Overall, Ultas return policy is one of the best out there for beauty brands and we are super thankful. Such receipt also does not constitute a confirmation that the product or service is in stock or otherwise available on the price and terms published on the Site, or published in any catalog or other advertisement . Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. Ulta return policy without receipt? While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. These can include things like products that include alcohol or any pressurized items, such as those that come in aerosol cans. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Your refund will be processed and should appear on your credit or debit card within 7 - 10 business days. For example, if you want to return an eye shadow palette, then all of the shades must be included. Here you should confirm your Shipping Address. driver's license, state or military ID).. If needed, you can "Remove" or "Save For Later" as needed. For more information, please click here. Were not always happy with our purchases whether its the wrong shade or an embarrassing gift from grandma. Brands, products, services and categories that are excluded or restricted from Ulta Beauty coupons and promotions are subject to change without notice. Any points remaining can be redeemed in a future purchase. If the coupon code is valid, the applicable discount or promotion will appear in the shopping basket. If you purchased the item online or through the Ulta Beauty app, however, you will not be refunded for any shipping charges. For ulta.com shoppers, items excluded from coupons and promotions will be indicated in the shopping basket. **To avoid returned shipping fees and waiting, you can bring back your merchandise to any of our stores. As long as you can prove how much you paid for an item with your original receipt, Ulta account, membership number, or packaging slip, then Ulta will give you a full refund within 60 days of purchase. Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits, including loyalty points. Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired. The same perk applies to purchases you made using the Ulta Beauty app or on Ulta.com. An online or in-app purchase can be returned to us by mail or by bringing it to any one of our Ulta Beauty stores. Once ready, click "Add To Bag" and the item will be placed in your bag as indicated by the bag icon in the top right of your screen. CHANEL, N1 DE CHANEL, Dyson, Olaplex, Early Black Friday Deals, Black Friday Deals, 5 for $5, 5 for $10, Beauty Steals, Beauty Deals, Spring Haul Offers & Fall Haul Offers and clearance, Cannot be redeemed for cash or gift cards., Cannot be combined with any other Ulta Beauty coupon offer., Valid through dates specified on coupon or promotion., Void if copied or transferred and where prohibited by law., Please note some coupons and promotions may be offered only on ulta.com, Only one coupon code may be redeemed per order on ulta.com, Coupon/discount is not valid for purchases at Ulta Beauty at Target or Target.com, You may review the full list of excluded Brands here! Ulta Beauty's policy does not permit the resale of used, damaged or expired products. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. Last but not least, items purchased from other stores will not be eligible for a refund, even if Ulta does sell the same item. Territories, PO Boxes or APO/ FPO addresses. Will Ulta Accept Returns After 60 Days? If not, please contact Guest Services through the options toward the bottom of the page. Ulta has one of the most generous return policies among the fashion & beauty retailers. Unlike some other stores, Ulta doesn't ask many questions when it comes to returns and doesn't seem to mind offering a refund for no other reason than that you didn't end up liking them. However, if you've not got a receipt and you're not a member you'll receive a refund in store credits to spend in-store. Terms & Conditions | Ulta Beauty If you would like to exchange a product for the same item, no payment is required - just bring it in and you're good to go. . Any points remaining can be redeemed in a future purchase. To add a coupon, click on "Enter a coupon code" and enter or paste the code there. and this is often the quickest way to go. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! Gift cards cannot be returned in exchange for cash. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations., We also recommend that you use a traceable ground shipping method (e.g. Territories, PO Boxes and APO/FPO addresses. Returns with a gift receipt can be exchanged for different product or an in-store credit. Your financial institution will place a temporary hold on the funds for your order as it processes. This allows packages to arrive on Saturday as well as any other business day. To checkout, click on the bag in the top right corner. You may always want to use a trackable shipping method. If this happens, you will have an additional link., Damaged Item? You will then be responsible for paying for the difference. About Ulta Return Policy - Return Policy They made a smooth return policy for their customers if they ever . Pay for your purchase over 4 equal installments, due every two weeks. , Tip: Check the latest tracking links you receive.Sometimes your package is handed to USPS for final delivery. Once you have found your item of choice, be sure to choose the shade/color/size (if applicable) as well as quantity. Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Contact Guest Services through the options toward the bottom of the page. **Total delivery time includes processing and carrier transit time. Yes, all points earned from the purchase will be deducted upon return. The second is to simply log into your Ulta Beauty account using your email address and password. Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. , Because our system processes orders immediately and cancellations are not guaranteed, we suggest reaching out to Guest Services through the options toward the bottom of the page through either voice, text, or chat for the quickest response.. A full refund will be issued on a return that included a free product or gift, providing the return is within 60 days of original purchase. We're all about bringing you a top shopping experience from start to finish. Territories, PO Boxes, APO/FPO addresses and oversized packages. A service fee will be added for any check return unpaid by the bank. If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. RangeMe is an online platform that makes it easier for us to discover new products. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! This is not a charge and the hold will be released once your order has shipped. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:, ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446, Return all products to Ulta Beauty by ground-only shipping. Here, you can find your product by first narrowing down to the brand!, If you are on the product page, you may also choose the Check in-store availability option under the Add To Bag button to check in store availability. If you're able to locate proof of purchase, then a refund for the full amount will be issued to the same payment method you used to at check-out. Use Tab to access the results. If you have questions, please contact an Ulta Beauty store associate or ulta.com Customer Service Representative., To redeem an Ulta Beauty with a valid coupon code, place all items you would like to purchase in your shopping basket. Fortunately, there are several different ways to do this, even if you can't find the original receipt. Ulta offers a revolving stream of deals, as well as a freerewards programthat allows customers to earn points for every dollar they spend. Laurice is the co-founder and head editor of ClothedUp. Free standard shipping on any $35 purchase, New and online only! Here are the basic rules for returns: Time: You have 60 days from the date of your purchase to return items to Ulta Beauty for a full refund. You can also find her words at GiftMighty and others.