Brooklyn, NY 11201. Contact us to cancel your registered metroCARD as soon as you notice it is missing. Refunds Find out how much you could be saving by switching to public transport using our savings estimator. Our subscription service is temporarily down for system upgrades. 1.8 You can use your Metrocard on all Adelaide Metro bus, train and tram services. "validationUrl": "/bin/ta/postauth", Please bring the metroCARD(s) with you. "custEvent": "FYASignUp", Seniors Card members visiting South Australia can also access hundreds of discounts at businesses across South Australia. We can't respond to what you write here but you can contact us instead if you'd like a response. Brooklyn, NY 11201. Adelaide Metro is to enable passengers to make contactless fare payments with their credit or debit card or their tap-and-pay digital wallet on all its bus, train and tram services in the South Australian state capital. either a Grant of Probate or a Letter of Administration, the deceased person's registered metroCARD number. If you dont have an OMNY account, heres where you can. Information on listed products and services, including Covid-safe accreditations, are provided by the third-party operator on their website or as published on Australian Tourism Data Warehouse where applicable. [4] It was announced that, as part of the Tea Tree Plaza Interchange park & ride upgrade, Metrocard users would be able to use their Metrocard to pay for parking. Passengers can purchase single trip or day trip tickets or Metrocards, which can store credit for use on multiple journeys. Please travel to the Adelaide Metro InfoCentre for your refund, at a time that is convenient for you. There are other services to Glenelg, West Lakes Centre, and Marion Centre Interchanges.You will need a standardMetroticket or metroCARD to board the bus. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. Version 2.3.0.0 You have two years from the expiration date to transfer any remaining money to a new card. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: visit www.adelaidemetro.com.au/seniors click on 'Manage metroCARD' enter your personal account details. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Public buses are an easy way to get from Adelaide Airport to the city. $8.86 per day remaining on your 7-Day Express Bus Plus card. You can hail a taxi on the street (a taxi is available if its rooftop light is on) or at taxi ranks in built-up areas. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. We recommend updating your browser to the latest version. The Parade, Norwood, South Australia South Australian Tourism Commission. Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). To validate, hold the card against the validation machine as shown in the picture below. Tourism Australia does not endorse or accept any responsibility for the use of websites which are owned or operated by third parties and makes no representation or warranty in relation to the standard, class or fitness for purpose of any services, nor does it endorse or in any respect warrant any products or services by virtue of any information, material or content linked from or to this site. Foldout seats in the wheelchair access area can be used by all passengers, but should be vacated if a wheelchair passenger boards the bus. The value on Go-To Cards and passes cannot be refunded or redeemed for cash. You need to order a replacement card before blocking the lost one. Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. 2 Follow the onscreen steps to confirm your purchase and add your travel card. Submit your application online or find out how to apply via a hard copy form. We need you to validate each time so we can count how many people are using the bus, train or tram and plan our services to meet your needs. Welcome to Tourism Australia. If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. If you recharged online or by phone, your new funds will be available in about an hour. Here's how to transfer a balance from an expired card, plus other ways to address common issues. As a courtesy, passengers should offer their seat to elderly, pregnant, or any passenger who looks like they could use a seat. PDF 6 Select Bus Service - Mta . The date is located at the upper left corner on the back of the card. Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card. If you have a VISA or Mastercard, you can top up your metroCARD balance automatically when it drops below $5 (for a regular metroCARD), or below $3 (for student, concession or Seniors Card metroCARDs). We can only track, cancel or replace registered metroCARDS. [5], There are student and senior metrocards available. You can purchase a regular metroCARD at Adelaide Airport or from participating retailers in the city. Joining the Seniors Card program provides you with a range of benefits including public transport concessions, access to specially discounted goods and services across the state, special offers, competitions and keep up to date with important information relevant to you. Any value on your card when its lost or stolen is not refundable. A customer service representative will assist with processing a refund. We deduct a $5 administrative handling fee from the refund amount for the second claim. A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. Find out more about discounted travel with a Visitor pass. Validating your metrocard or metroticket - YouTube From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. "campaignIntegrationUrl": "/bin/create/recipient", You can keep your Metro account safe and secure. Adelaide, South Australia South Australian Tourism Commission. "homePagePath": "/content/australia/en.html", Adelaide metroCARD - Adelaide Metro The journey from the airport to the city takes around 15 minutes. If your metroCARD Special Pass is lost or stolen, or fails to validate, a replacement can be obtained free of charge by attending an . You can apply for a Seniors Card online or call the Seniors Unit on 1800 819 961 for more information. Adelaide is an easy city to get around, with a great range of options for public transport, driving, cycling and walking. Phone: 1300 311 108 (metropolitan customers)Phone: 1800 182 160 (regional customers)TTY: 8303 0844Lines are open 7:00 am to 8:00 pm, 7 days a week, North Terrace, AdelaideMonday to Sunday 7:00 am to 8:00 pmSelected special event days 7:00 am to 12:15 amView location map. You can order a replacement card by: Logging into your online account if you have previously registered. }, Adelaide is serviced by Adelaide Airport (ADL) near the city centre. Refill it the way you normally would. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. And, of course, green also means go. 130 Livingston Street Lost Card Report a Lost/Stolen Card If your Go-To Card or pass is lost, stolen or damaged, notify Metro Transit immediately to deactivate your card. Adelaide public transport information is also integrated into Google Maps. q3$eS:c*x! moving from a student metroCARD to a concession metroCARD), youll need to buy the new metroCARD and pay any difference to round the balance up to the nearest $5. If you need to talk to us about your password or account, please call the InfoLine on 1300311108 or visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. }, enjoy your metrocard. Each Metrocard has its own unique number that, once registered, is unique to your account. What irks me is can no longer buy a ticket from the bus driver, no metro card, no ride. Your refund will be credited back to that card. If you have lost or left an item or Metrocard on the bus or ferry, please contact the operator of the service you were on. Lost Metrocard | Metro Christchurch - MetroInfo SENIOR_1234567. SMS If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. APPLICATION FOR MOBILITY PASS metroCARD Special Pass. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. change the name on your metroCARD account. mailed in. Improve this listing. "screenSet": "Aus-V3-RegistrationLogin", Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. Choose a travel card from the list. SA.GOV.AU - Adelaide Metro buses, trains and trams Find out how you can request a replacement card if yours is lost, stolen or broken.