Take care of your ride so it can take care of you. Shop safe on GOTRAX Official website. Back wheel brake mis-aligned. Missing tire extension - poor quality control. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Always be sure to consult the . - Very dangerous as you can be cruising along and the motor completely shuts off. Front tire making a very loud noise. You will see the LED lights start to flash. This is a few specific actions that act as a reset for your board and can fix many common issues. Entice customers to sign up for your mailing list with discounts or exclusive offers. Make sure that these are not punctured if they are air-filled. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. . How to do a hard reset on GOTRAX GXL V2? - HardReset.info 0000007190 00000 n Only tools required are the 4mm Allen wrench and a set of pliers. Problem not solved. GOTRAX sent me a battery and a replacement handle bar. GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit First, plug in your charger and make sure that it works before continuing. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Doesn't matter if the battery is charged or not. Power on your scooter and take it for a test drive. - Easy fix. So far I've got about 60 miles on it. Yes I finally received the replacement parts. The motor would sometimes "sputter" (not engage) when you push down the throttle. These codes will pop up over your console's display when there are issues within your electric scooter. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. In this video we take a look inside a GoTrax G2 Scooter. . Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. It sounds like a bad battery but checking the connections is the first step. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. You can now turn your hoverboard back on.*. Gotrax is known for adapting its electric vehicles to the needs of consumers. A revolution is on the way - and Electric Scooters are leading it! Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. I continue to struggle with GOTRAX's customer support team. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. To determine whether either of these is true, unplug all of your devices from power and try charging them again. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . If the wheel spins only when the battery charger is plugged into the scooter then the . Gotrax Troubleshooting Archives - besteride.com These codes will pop up over your console's display when there are issues within your electric scooter. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. The GOTRAX Electric Scooter Troubleshooting Guide Here is a link to find the manual for your Gotrax hoverboard. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. . Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Apr 15, 2021 Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Mine out of the box has this metal grinding sound coming from the back. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. This was fixed with the company sending a replacement tire. Choose from Same Day Delivery, Drive Up or Order Pickup. Take care of your ride so it can take care of you. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. New comments cannot be posted and votes cannot be cast. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues Then plug your charger cable into both ends and leave it overnight. We'll go through each electric scooter and the error codes that occur. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Fix Water Leaking From Air Conditioner. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Codes often have simple solutions and we are here to assist. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. Scary at first. Not much help really. Electric scooter throttle not working - How to fix it - Thescooterguide This scooter is giving a E3 Error code and the manual simply states to replace the console. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Make sure all connections are secure and there arent any exposed wires or noticeable burns. When the battery is fully charged it will change from red to green. Troubleshoot common issues with your gotrax hoverboard with our handy guide. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. This is an internal issue and the bike should be sent back for repair. If damaged do not proceed. The difference is, these are much more fun! Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest Gotrax Hoverboard Troubleshooting - besteride.com If you experience problems with any of these models of e-bike file a claim below. You feel the scooter lose power and your inertia throws you forward. Check which of them the problem is and get it fixed immediately. Gotrax Issues : r/ElectricScooters - reddit GoTrax V2 Not Working : r/ElectricScooters - reddit.com As an Amazon Associate I earn from qualifying purchases. The motor does make some noise when first accelerating but goes away. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. In removed the old handle bar and battery and installed new one. Store the screws and hook in a safe location for later use. Check Out Our Guide! Power completely shuts off while riding. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Gotrax gxl v2 won't power on : r/ElectricScooters - reddit Take off the console and pull out the battery, checking all the connections. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. It was pretty easy to do and I was impressed in the modular nature of the system. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) An awesome member of our community made this guide. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. Now i have error code 30! This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. This is a few specific actions that act as a reset for your board and can fix many common issues. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. If the battery is fully charged, then the issue is likely with the motherboard or wiring. $799.00. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). It will display all specifications more visibly. Scooter Does Not Run : ElectricScooterParts.com Support Will this problem come back? 51 reviews. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) 0000009925 00000 n This is one of the most common problems we hear about, so it's always worth checking first. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Circuit breakers are usually on the outside of the scooter. Returned the v2 and are now trying a m360 instead /crosses fingers. Kick stand wobbly. I have given up on this company doing the right thing. Include an image for extra impact. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. I requested a refund. E03 - Change speed settings or gear. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Codes often have simple solutions and we are here to assist. Use caution as extreme force may damage your scooter console or battery connections. You can recalibrate your Gotrax hoverboard by following the instructions above. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle.