Submit ticket. LiveOps On-Demand Contact Center | Okta The more investment you make in yourself, the greater the reward. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Liveops Independent Contractor - YouTube The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Best of Antivirus Software. Love the flexibility of the jobs, but wish training was paid. Here's everything you need to succeed with Okta. We'd have had to build out a lot of infrastructure. contact center Opportunities - Work From Home - Join Liveops Forgot Password - LiveOps Inc. IT Support Different programs have different pay structures. Keep contractors happy with accurate payments on time, every time. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. First, check out our frequently asked questions about the agent experience and application process. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Liveops employees can directly contribute to the success of students journeys through college into . Build a thriving work-at-home business providing customer service for top brands across a number of different industries. We would like to show you a description here but the site won't allow us. Liveops Agent Portal And Liveops Nation Com Public Relations e-mail ([email protected]) Locations. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Independent Contractor Management - Openforce Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Mobile first. Life doesnt always run on a schedule. Read more. You can actually enable a person to get to an application through the Okta platform. Live far from an urban center? Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Actual earnings may vary depending on client opportunity and support required. Need to plan around other commitments? Contact - Liveops It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. GM Regional Customer Care Operations, major utility. Login to track your existing support requests. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Director of Customer Care, healthcare organization. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Find ready-to-work contractors where and when you need them. Quickly assessing customer needs and providing sound solutions. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops | Okta . Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Managing multiple systems, programs, and screens simultaneously. Applicant Login - Join Liveops As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. This is critical, says Huckabay. Scottsdale, AZ 85257. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Sign In | WebCE Easy global collaboration. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Sign an Independent Contractor Agreement. By Veronicas pandemic story is unfortunately all too common. When someone leaves, they're deactivated. Across the country. I like feeling like Im helping people all from the comfort of home. Login here. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Copyright 2023 Liveops, Inc. All rights reserved. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Flexibility. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. I don't mind the extra training if they had compensation for it. You can also manage cookies in your browser settings. Microsoft Edge Addons Liveops is a legitimate company. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. They love it because it does what it's supposed to do.. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Apply now and a member of our team will work quickly to review . If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. I trust them and look forward to more cooperation and partnership in the future. Apply to Liveops (Fountain) Our developer community is here for you. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Or you do, but sit & sit with few to no calls? And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Not sure which client opportunity (or opportunities!) Main hustle or side gig its all up to you. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Okta goes so much further than other providers, Huckabay says. Please update your browser to the latest version on or before July 31, 2020. Keith Myers, SVP Business Technology, Live Nation. LiveOps Review | How it Works & What To Expect - SideHusl Reach out to us. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Liveops: Flexibility. Still have questions? Check the Eligibility requirements and make sure were currently accepting applications in your state. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Check the Eligibility requirements and make sure were currently accepting applications in your state. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Pros. Whats it like to be self-employed and provide virtual contact center services? When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Find Out How & Apply . Come on board! Improving Peoples Lives. The integrations looked complex. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Is Liveops nation legit? They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Learn more Tax Support Provide support to users of top tax software providers. Cons are having to provide your own equipment. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Learn about Liveops Enterprise Solutions Click Here . Contact Liveops - Join Liveops 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Username or Email Password. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Once the Openforceplatform was in place, a major pressure point was released. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. You can also manage cookies in your browser settings. Set your own schedule to work around your life. I still love it., I strongly recommend not working for this company. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Unlimited Flex Vacation New Parent Leave Protection. Apply for Remote contact center Agents Jobs - Join Liveops We use cookies to improve your experience on our website. We couldnt have done it without Openforce. Are you an employee? And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Forgot your password? Rather, you are self-employed meaning you work for yourself, or your business. 10 Things I Wish I Knew Before Becoming A Liveops Agent ([email protected]) Press & Media. Openforce simplifies your contractor management processes by providing a single platform solution. Okta Liveops Agent Okta Portal If there are system issues, you will not get paid. Also the hiring process is long and it's unpaid. Then Liveops is looking for you!