*Not applicable in our hotels in Tunisia,Morocco, Cape Verde and Greece. Iberostar The Club Is this Your Business? Our room was cleaned twice a day, every day. Iberostar Club Membership Sales Pitch Staying at Iberostar Paraiso deal Mar in Cancun. more, You seem to have JavaScript disabled. Access 100+ Resorts Worldwide Were really excited that Iberostar is building a Grand hotel next door. So there are different deals with this promotion. And as an added bonus, we were able to enjoy cocktails and snacks right away. Delight in exclusive benefits I asked to speak with a manager and that was refused. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Some of our adults only 'Hotels, Sorry, your search has no results "{{ search }}", Write a minimum of %{number_letter} letters, Were sorry, no hotel was found. You decide when and where you want to take your vacation, and book your nights directly. This is the most important request for further upgrades that I have: please ensure there is a strong wifi signal on the rooftop lounge. Restaurants: We went to all 4 specialty restaurants. You get 6 bottles of top shelf premium alcohol, a top shelf bottle of wine, LOccitane Verbena toiletries and access to some really good better wines at no extra charge and never get the we dont have the wine you want, try this one. We define circular economy as the restorative and regenerative sourcing, use and end-use of the water, energy and products in our built environment - our hotels. Hahaha. Are you a resident of the Canary Islands? I love the l'Occitan selection. Outside is so convenient and you can hear the ocean while youre getting treatment. Iberostar discount code for 2023/2024: up to 20% off hotel stays Exclusive Iberostar discount code & offers Below you'll find the latest Iberostar discount code and special offers for 2023/2024. and it actually felt like My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. Iberostar Costa Dorada. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. We also bought a blue membership while in Punta Cana. Preferential rates in our hotels, golf courses and spa, exclusive areas in the hotels and a multitude of la carte services. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Sign In Quality ManagerIBEROSTAR Mexico. Send your searches and come back to them whenever you like. Although, even though we prefer the IBs, we're going to Royalton this year and paid extra for diamond club since the Grand was not in this year's budget. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. Non-Golfers have a transportation fee of $20.00 from Bavaro / Punta Cana / Cap Cana / Uvero Alto Hotels (paid in cash to driver) Non-Golfers have a Cart Fee which is paid in the pro shop. We market your timeshare vacation property worldwide to help connect timeshare sellers with buyers. Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort. Beaches of fine sand and crystal-clear waters, great cultural richness and the country's vibrant gastronomy as a finishing touch to an exclusive experience created for you. Start earning today. chuck campbell. Are you a resident of Peru? All the staff were excellent - friendly, welcoming and helpful. from what we learned on our trip it ranges from about $7000US to $60000US a la time shares, they have a presentation that they do and you get some gift / bonus for attending (in our case we got to spend the day at the grand hotel which is the next level up from the suites). If youre considering The Club membership, this review is for you. Cecilia is my favourite massage therapist, and I highly recommend her for massages and other skin or facial treatments.Member Events: We went to wine tasting and Mixology classes for Prestige Members. We were particularly impressed with Oscar and Isobel. This guaranteed you a discount when purchasing your Iberostar vacatons. To use our mobile site, please enable JavaScript. The rest of the resort is spotless, so Rooftop lounge should just be up to the same standards. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. We are booked to use the rci in Costa Rica in August. A firm commitment to the oceans, three lines of action: Discover a new world to delight and enjoy each unique and exclusive moment. Does anyone have any details? from what we learned on our trip . You also might want to Google this. 3. Weve also used the add on RCI around Spain and Vegas. Thus far, we used it for Mexico, Mallorca and Agadir, all free and all inclusive. Here are some of the comments on Facebook about Star Prestige: "It's an upgrade to any room class. Alternatively, you may use, https://www.iberostar.com/en/star-prestige/star-prestige-grand, https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html. The surf was gentle to moderate most of the time. 2 hours and 5 representatives later. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the. Its still confusing for me to figure out whats too little or too much tbh, but Id say $1 for baristas and bartenders per drink or $5-10 if we stayed around for a few hours or if the service was extra good, which its always is.Overall service: A lot of people recognized us from the previous visits and came by to say 'hello, give us a hug and let us know that they are available to help. Several people have talked about their perks there. Sleeps Varies. I would strongly advise staying far away from this program/scam. 0-15 night's holiday. Find Iberostar Destination Discover I left Pro Club because it was just getting too crowded and the layout was always weird (just expansion on top of expansion). To express thanks, the chain wanted to give something back to their most loyal vacationers, so they created the Club. The hotel was very clean and the food was very good. I have to say that the experience was a hard sell, but in the end, they did allow us to cancel. Try searching again, Your search will be for adults adults and children children, due to the age range for children at this hotel, Your search will be for rooms rooms, adults adults and children children, due to the age range for children at this hotel. Carmelo at the bar was friendly and lovely and made delicious drinks. Rep told us we would get more than 25% based on what season it was. We are now down to the last 3 days of our winter vacation 2018. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64231403', '');}, 'log_autolink_impression');Iberostar chain is because they don't have different levels (diamond, privilege, etc.). They brought us chefs treats for Club members (shrimp skewers, mini tacos, chocolates) twice a day and from the daily poolside events if we asked. It is good value but you need to make sure they are running. Also, question for softybabe how were your vacations with Iberostar free? It is great that you enjoyed so much our beautiful facilities, gastronomic offer, the comfort of your room and its beautiful views to the beach and Golf course.See you next time for another great IBEROSTAR memory!Cordially,Quality ManagerIBEROSTAR Mexico. Mario is our sunshine and joy! The driver was already waiting for us with cool scented washcloths and bottles of water. Try searching again, Were sorry, no destination was found. Some of the guests who are going on the holiday are children. We chatted so much. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. We asked Astrid, and she got someone right away to clean the glass from bird poop and to drain and refill the hot tubs. Why? more. Yes, BC is smaller, more expensive and has less of everything, BUT, it is sedate most of the time and you can find quiet spots to . On a recent vacation to The Iberostar Rose hall beach (August 11-August 17 2018) in Jamaica my wife and I were approached by the club sales staff to consider upgrading our membership with the full understanding that if for any reason within the 5 business days from signing the contract . Thank you, Iberostar family, for another fantastic vacation!More, Dear guest, First and foremost, we want to thank you for your loyalty and for choosing IBEROSTAR Playa Mita once again for your latest holiday to Riviera Nayarit. Discount For Residents Of The Balearic Islands, Discount For Residents Of The Canary Islands. You can get 10% off the total cost of your booking. Whether it was a special rose petal decoration or fresh flowers in a vase. Ensure a perfect travel experience always. Club members also have access to members-only specials without the stress of blackout dates, limited allotments, and restrictions on time purchased. I couldn't log in Netflix either. You trusted a representative who had only an interest in selling you something? Iberostar The Club A universe of privileges conceived for you Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. Tripadvisor staff removed this post at the original author's request. If your request meets the terms and conditions of the Best Online Price Guaranteed, you will receive confirmation within two days. Iberostar The Club WELCOME! Beautiful place, fantastic service, we couldn't have asked for more. Member rates, free nights, and special details during your stays. After a 2-hour chaotic airport immigration lines, it felt like heaven. BBB is here to help. Visit . At select Iberostar resorts, members have access to exclusive Member lounges for a more intimate, private experience during the trip. And since it's new, there's a chance you won't even have anyone at the resort who is a Club member (during your stay). Weve benefited from 25% off with friends in Tenerife. In addition, you can benefit from this service on more than one device. {{ changeDateOutput(lastSearch.check_in_date) }} - {{ changeDateOutput(lastSearch.check_out_date) }}, New hotel due to open on {{hotel.data.next_opening_date_message}}, The voucher code cannot be found in the system, No more vouchers can be redeemed for this promotion, The promotion does not include offers at this hotel, The occupancy entered does not comply with the occupancy requirements of the promotion, The promotion does not apply for the users level, Enter your travel dates to check and see if the code is valid. Join Wave of Change for the preservation and conservation of our planet. Iberostar The Club offers its members exclusive opportunities whenever they vacation with Iberostar's international chain of hotels and resorts. Enter your dates now and enjoy additional discounts, Book your holiday at Iberostar.com and enjoy exclusive advantages and benefits that you will only find on the official Iberostar Hotels & Resorts website. Some of the people in your search are children under the age of age. With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions. When you arrive at this facility they will try to sell you the time sharing pitch. Our room had a lovely view and the housekeeping staff kept the room spotless. I loved the wine tasting event more. It is a shame they have started to it, we were actually going to book our June holiday with them in the next few days but will hold off until we see how this "club" thing works out. We looked up those wines later and saw that the wine prices alone would justify a Star Prestige upgrade. Saint Louis. Login to Explore A World Of Savings. more, You seem to have JavaScript disabled. you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: Member rates, free nights, and special . Proof of eligibility required. We are considering returning here but now hesitation with this change. For example, I got seated at someone elses table at the buffet, and it was awkward when this couple came back to their table with their plates full. Human Parts. Plan a stay with us and enjoy discounted rates for senior. It's not cheap to upgrade and some find it not worth the extra money,", "First off its not for everyone. If you decide to pay at the hotel, your payment will be made in the local currency. Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. Not to worry! Enter your details below to be emailed when inventory matching your specifications becomes available. , good for 10 years. Iberostar The Club memberships offer additional luxury on top of the many luxurious experiences offered by their world-class hotels and resorts. We purchased the silver membership in 2015. It worked out to be about $60/person/round trip after our membership discount. We ate there once in late afternoon b/c we missed lunch, and then came back 3 days in a row. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. What is a promotional code and what is it for? Experience the essence of the city at one of our hotels in Madrid, Barcelona or New York. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. The price to become a club member seems awfully steep. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. Tweet We got $2500 voucher as part of our golden welcome gifts and used it wisely so resulted in us having free stays. The cocktails at the mixology class were too basic and way too sugary for my taste, but Eli made it fun. Create new memories surrounded in luxury and the pleasures you deserve. 2. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. Enjoy a discount for 7 nights or more in length. I was blown away by that attention to little details like this.Room amenities: standard Star Prestige amenities as others described. Wondered why the had Bali Beds in a roped off section, "for Club Members." Nov 3, 2021. 16-22 night's holiday. We will share your comments with Mario, Mildred, Darcy and all our staff who went beyond your expectations. Our staff strives every day to provide the best service, they are always glad to help.On the other hand, we regret to know that you did not have the same experience with the golf course. Dear guest,First of all we would like to thank you for your kind review about your recent holiday with us at IBEROSTAR PlayaMita.It is a pleasure to read such a lovely review about our hotel, your nice words confirm that our daily efforts in exceeding our guests expectations are on the right path.Again we thank you for your review and hope that IBEROSTAR will continue to provide you with excellent experiences in the future.Best regards,Quality ManagerIBEROSTAR Mexico. Please refer to the special terms and conditions for groups here. 23-36 night's holiday. I was coerced into getting the membership with benefits for savings to stay at their resorts. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. CC. The website for booking is glitchy and after spending an hour trying to book a hotel stay I realized it was definitely not worth it. You need to select a destination, hotel or one of the featured suggestions, We have marked the family hotels so you can see them all. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Book Now AAA Member Rate AAA members receive discounted room rates. We are glad to know that your overall experience was enjoyable and it is an honor for us to hear that you were pleased with the great benefits and extra services you can get for being part of our The Club Family. Several people have talked about their perks there. We enjoyed yoga with Victor and all the entertainment staff were enthusiastic and friendly. Explore your membership Contact us to learn more about of the exclusive benefits and services of your Membership I'm interested in: Select only one option Learn about the benefits of your membership Special Vacation Offers Reserve a vacation stay to learn more about the benefits Name Surname Address City Country State or Province Date of birth It was magical! The Best Prices and Access By purchasing these vacation club memberships for sale, you will receive preferred pricing below internet prices. Trendsetter was sold as an added bonus- but flight prices are very similar with the airlines. We were always so excited to see him wherever it was, and he came by almost every night to recommend something special: a menu item or a perfect wine to go with it. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Whatever system the resort has, it felt like magic. Negotiate directly with the seller and, once you agree on a price, you can conclude the deal and finalize the transaction yourselves. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. The Mexican Restaurant also had very good food, the prawns in pineapple and habanero sauce were excellent. We have 4 nominees also. Personally, I do not find the perks worth it. Accidentally booked a room at the Iberostar ******************************** that was a non refundable rate for my 85 year old grandmother. have not had issues and the resorts are very sanitized and the cuisine is excelent, Grand Palladium Hotels & Resorts in Bavaro, Hotels near Coming2 Destination Management, Hotels near Dominican Airports Transfers (DATS). There's a thread that discusses the club here: https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html, Star Prestige is something that grants you access to the Club areas (separate bar, beach area, etc.) Date of experience: August 25, 2022. They refuse to refund the one reservation. She noticed that I put a bottle of water on my side table the first night, so every consecutive night she put a fresh bottle of water and a clean glass. Review tags are currently only available for English language reviews. Enjoy the relaxation that you deserve with the best comfort. Even after reading the contract, it states 25% is guaranteed, so we thought the greater sales are seasonal so it would be IMPLIED. You decide where, when and for how long you want to enjoy your vacation time relaxing without further complications forgetting point-based systems or mandatory minimum stays. Iberostar Group brings nine all-inclusive properties to RCI's exchange networks through Iberostar The Club: five in Mexico and four in the Dominican Republic. WE ARE ALWAYS HERE FOR YOU Customer service How can Iberostar's customer service help you? As a matter of policy, BBB does not endorse any product, service or business. Forget about points-based systems or mandatory minimum stays. Travel Tuesday: Last day to book your vacation with up to 40% off! But we are seriously looking at what we will get if we go again in November. Iberostar group believes a circular economy in all operations are foundational to global ocean health and resilient business. Iberostar Dominicana. I too always like the (ta && ta.queueForLoad ? Iberostar Cristina. The Manage Club Memberships section allows you to manage any existing wine club membership or add a new membership. We were visiting at the height of whale mating season so we saw them breeching and playing in the distance everyday. If your looking for numerous drug dealers to watch your every move on the beach and in the water from 6am till late in the night this is your dream vacation. By purchasing these vacation club memberships for sale, you will receive preferred pricing below internet prices. Had we been able to expand the number of holidays per year by going more often (wishful thinking :)) or sharing with family members, then the overall program seems like it would have been a good thing, so the bottom line, we didn't cancel because the program is not worthwhile, but simply because the numbers didn't quite work out for 2 people traveling on average of 1.5 times a year. and consent for BuyATimeShare and. For us, those are really insignificant issues, but the waiters were so nervous, I felt bad and reassured them multiple times that really those were not even worth mentioning.Darcy was our superstar host. Also, the way the contract is worded isn't clear. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the Caribbean, and the Mediterranean. The buffet for breakfast, lunch and dinner had many choices and was presented artistically and professionally. Then our favourite bartender Mario came back for the last part of our stay and his presence just elevated everything for us. cannot be applied to the complementary product. it ranges from about $7000US to $60000US. Choose your room type and invite family and select your number of rooms all with The Club benefits Other destinations Iberostar Worldwide Always enjoy your member priviledges in all our Iberostar Hotels and Resorts. Thanks for the tip will check their Facebook page. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the Caribbean, and the Mediterranean. Over 36 nights spent. Get a discount of up to 10% off the total cost of your booking. I do accept that it can be confusing and we also nearly cancelled but have had it for 3 years now and can see the benefit. We didn't read the contract because we trusted our representative. You can read about the additional amenities offered by this program here: https://www.iberostar.com/en/star-prestige/star-prestige-grand. The reason we prefer the (ta && ta.queueForLoad ? The concierge helped us find day trips that were exactly what we wanted, it was all just great. By selecting this option, after confirming your booking, you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: When you log in, choose to sign up to Horizons to enjoy discounts and benefits. Iberostar reserves the right to apply or not apply a promotional code. Start being part of The Club that aims to satisfy your every need and achieve a higher level of luxury. The driver was already waiting for us with cool scented washcloths and bottles of water. and it actually felt likeMy husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. 1 level. By joining the Horizons community, you will enjoy exclusive advantages and be the first to hear news of what Iberostar has in store for you. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. So far it has been nothing but lies. Everything here has been fabulous. Iberostar The Club is the membership. Mario is one of our favourite Iberostar staff members because he is earnest, fun, and enthusiastic. Save up to 40% off on all of our hotels. BUT the rooftop still had practically no signal. I was especially chuffed with the two properties we booked for Las Vegas! I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. But that's just me. She needed to change the dates of her reservation, which you cant do with the non refunds reservation, and we ended up finding a cheaper rate for a longer period of time. With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. We haven't ever met anyone at the Grand who was staying in the condos, and even though they had a table set-up advertising the condos, no one we met talked about them. We felt sorry for the entertainment staff who worked so hard and many people left early because it was so late.The Pacific Buffet was our favourite specialty restaurant. US. As a visitor to (ta && ta.queueForLoad ? Dear guest,On behalf of all our staff and Management team, we take this opportunity to thank you for choosing us once again for your recent vacation.We are pleased to know that you had a great vacation and that you were able to enjoy every moment of your stay at IBEROSTAR Playa Mita. Eres residente enPortugal? Sonia C. The Club was born out of the need to offer a full experience to our most loyal guests, as well as to those visiting us for the first time.An exclusive meeting place with the possibility of membership in Mexico, Dominican Republic, Jamaica and Brazil. more, You seem to have JavaScript disabled. We would single out Gisa in the restaurant who was always cheerful and helpful and made our mealtimes very enjoyable. We are in our mid-thirties and travel often for work and leisure, but we come here to relax and rejuvenate. So far it has been nothing but lies. Iberostar Grand Bvaro. Only one promotional code can be applied to any one booking. By staying at Iberostar, you can surf the web at your leisure and completely free of charge. When we were there last year they had a table set up with the condos info outside the buffet resaturant we weren't interested so didn't looked into it. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. I noticed the driver quietly making a call to the hotel alerting them of our exact time of arrival to the resort. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Wha??? Do you wish to receive the lastest Iberostar Hotels & Resort offers? When we left even for a short time, by the time we came back it was clean. Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. The main buffet has at least 12-15 different high-quality cheeses every night plus jams, fruits, honey to pair it with. Thank you Darcy and Ruben for re-arranging his schedule so he can work on the rooftop while we were there!Spa: We enjoyed our complimentary Swedish massages both inside the spa and outside. How can I use Iberostar promotional codes? Make all your reservations from the same location and dedicate yourself to enjoy each trip or getaway. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One of the weeks we were there they cancelled a few shuttles.It appears that it is a multi-generational family resort.
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