If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to [email protected] explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. By continuing to browse the site, you agree to the use of cookies. Are the downloaded files of high quality? I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. How many times can I download my photos with my download code? Advanced purchase discounts may vary depending on booking date and dates of stay. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. 10 Ave South 10, Playacar, Playa del Carmen, Constituyentes Ave. LB, Gonzalo Guerrero, Playa del Carmen, 5th Avenue and 34 St. North, Playa del Carmen. They are encoded directly from cameras with high resolution. We can provide it to you if you have your purchase receipt. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. Re: Xcaret: photo pass worth it? Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Paid for in US $ we received the hotel photos only. I loved the location of the hotel, very close to everything. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. We were swimming in an area by one of the restaurants (Las Cuevas I think?) If you visited our Parks: [email protected] If you visited our Xcaret Hotels: [email protected] Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. de C.V. We use own and third-party cookies to improve your experience on our website. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Their eco-integrating design and premium amenities make them unique. Everything about the hotel was excellent. No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. What happens if I cannot attend the Park the day of my visit? As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . If you visited our Parks: [email protected] Yes, you must select a specific date to visit the Park. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. My daughter also couldnt get enough of the steak tacos at Las Playas. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. 2.- A list of the albums that are included in your package will be displayed. We had a fantastic lunch and swam in both the pools and river. de C.V. We use own and third-party cookies to improve your experience on our website. Packages and Xperience Passports cannot be cancelled and will not be refunded. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. 50 Park Plaza at Arlington Street, Boston, MA, 02116. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to [email protected]. Pasted as rich text. Top Hotels in Middleton, MA from $94 - Expedia Prices vary according to season. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. 5/5 would recommend again. Wyndham Boston Beacon Hill. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. On a PC right-click on the file and select the option to extract. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to [email protected]. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Can I submit my purchase confirmation on my phone and/or tablet? Yes, it is valid all year but is subject to change without notice. The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. Subject to availability. Thank you for contacting the Photo Department at Experience Xcaret. Dear marissaramirez,Thank you for your five-star review. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. Please see our partners for more details. Unlimited Xcaret Experience | Paradise for nature lovers | Barcelo.com !DO not buy the photo package!!!!!!!! I also requested a king size bed (I was proposing on this trip!) Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. If you buy multiple parks, the pictures taken at the hotel are included for free. Is it possible to participate in these activities if I have heart problems? The download code is valid for 30 calendar days from the date of purchase. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. If I dont have one, will I be allowed to drive amphibious vehicles? Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! Months without interest, only with major participating bank cards issued in Mexico. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. What are the payment methods to buy online? Within Mexico. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. On a PC right-click on the file and select the option to extract. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. What happens if I forgot my download code? 5 Blossom Street, Boston, MA, 02114. Yes. Xcaret: DO NOT MISS THIS PARK!! I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. After 14 year's of marriage we finally made it to Cancun. I'm allergic to gluten, is there anything I can eat at the restaurants? By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad My hotel is not available for pickup, although I chose transportation to the parks. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. Does admission include transportation service? American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. Some activities call for physical strength. Transportation airport-hotel-airport . Yes. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. If you visited our Parks: [email protected] If you visited our Xcaret Hotels: [email protected] Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Doubletree by Hilton Nashua : 2 Somerset Pkwy. 800 006 FOTO (3686) But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. By continuing to browse the site, you agree to the use of cookies. No problem! Prices are the average nightly price provided by our partners and may not include all taxes and fees. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Promotion valid only on websites and Customer Service Centers. Our agents will help you with the pickup information or any other doubt you may have. Fully refundable Reserve now, pay when you stay. Free Cancellation. If you visited our Parks: [email protected], If you visited our Xcaret Hotels: [email protected]. How do I find and download the photos from the website? ALL-FUN INCLUSIVE . Privacy Terms. Remember to smile when you come across our logo pictures! A snack bar/deli, a lobby fireplace, and express check-in are also on offer. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. Stalactite River of 430 yards to swim inside ancient caves. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. We also purchased a photo pass package for all of the parks. You can download as many times as you need to while the code is valid. Remember that pictures are saved in our database for 30 days after your visit. These are both highly recommended. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. DO NOT MISS THIS PARK!! BUY THE PHOTO PASS! - Review of Xcaret, Playa

Also, you can glide in zip-lines at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test at Xenses, live an unlimited nighttime adventure at Xplor Fuego, and experience six exciting activities at Xavage. 1.- Enter your download code. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. It is important to confirm your transportation service at least 48 hours in advance. Do you have scooters on rent inside the park? I can see them but they all say sample on the and not able to download. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. de C.V. | It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. This is my happy place, my own personal paradise. But we purchased the photo package 2 parks & the hotel. If you do not have a credit card to make your purchase, you can choose bank deposit option as a payment method in the checkout process and follow the steps, or dial our service numbers where we will provide instructions to make your purchase via bank deposit. If you visited our Xcaret Hotels: [email protected] Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. By continuing to browse the site, you agree to the use of cookies. Customer Service. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Enjoy truly special moments of fun and relaxation with the . If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. Xcaret: photo pass worth it? - Playa del Carmen Forum We can provide it to you if you have your purchase receipt. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. I would make a point to visit whatever bar Adal is tending the next time I visit. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? 16.32 mi from city center. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Riviera Maya All-Inclusive Resort | Hotel Xcaret Mxico Traveling on business? Lock in the lowest price from these sites. The Rafts circuit is 342 yards long. Doubletree Hotels Middleton hotels are listed below. Copyright Experiencias Xcaret Hotel S.A.P.I. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Chetumal-Puerto Juarez Highway KM, Km. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Due to the nature of the product we offer, you always have the possibility to view the photos. Other services (WiFi, ATM and gift shops). Responsive staff. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. If you visited our Xcaret Hotels: [email protected] Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . How do I find and download the photos from the website? Operating hours: Monday to Friday from 9:00 to 19:00 Hours. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay HOTEL XCARET ARTE. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. If you visited our Parks: [email protected] Does the ticket include snorkel gear or should I bring my own? Am I obliged to participate in all activities or is it possible to choose some of them? You can also make payments via deposit or transfer at the bank branch of your choice, make payments at convenience stores of the most recognized chains by choosing "Checking" as a method of purchase or trust in the security that Paypal offers.
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