The bond will pay the complaint to the customer, not the company. I went in the off season and had to choose a week other than the one I wanted for my anniversary because of points issues. That means that no one has written to complain about being cheated or scammed by the company. We were told that its a one time fee for 10K and annual fee of $600 plus dollars NOT be charged with the crazy resorts fees and club dues! The company has been highly rated by the BBB and has scores of positive reviews across the internet. Sapphire doesnt provide many details about how credit protection works on its website, but it can potentially be a valuable service to clients who are concerned about the impact their timeshare will have on their credit score. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Would you be willing to assist in this efforts? The company claims to be family-owned but doesnt provide much detail about who the family is or why they started the company. Sapphire Resorts is an An Absolute Scam Review of Jockey Club Reviewed January 7, 2021 They have terrible customer service. I have taken mediation and negotiation classes. They also often promote timeshares as valuable real estate investments when they are anything but. Click the Solution button. Timeshares are not an appreciating "asset" for your children; Timeshares are hard to sell; and sometimes Advisories that warn. We would like to ask for help with canceling our timeshare. After 3 months of trying to make sense of it all, I had to simply walk out so that I did not put my license in jeopardy for having to follow the never ending rules and false statements made to clients by the closers and presenters. I have video footage of with salesperson giving false information concerning contract fees and deliverables. Claimant needs to discuss this with the IRS - why should he be able to write this off his taxes? I said what the heck is that all about. Fred, Request help from Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim. S. Las Vegas, Nevada USA Phone: 702-968-0805 Web: www.sapphireresortsgroup.com Category: Public Relations Sapphire Resorts Group, Inc. Starpoint Resort Group, Inc. ,Las Vegas, Nevada Geoholiday Resorts ,Las Vegas, Nevada Mike Muldoon ,Owner Cell: 702-358-3495 Email: [email protected] BEWARE OF FRAUD! two sides agree to settle based on your suggestion, you're eligible to win. He was admitted to the Florida Bar in 1996. How do we go ablut joining this lawsuit. Sapphire Resorts is being sued by a group of tourists who say they were misled about the company's all-inclusive vacation packages. Reviews of the company are positive on Facebook, with eight people leaving five-star reviews. I just found when calling the reservation to book my Hawaii vacation and they told me I only have a lousy 5,000 credit my 33,000 credit will kick in after 2 years. This can provide reassurance to potential customers seeking quality products or services. A salesman can't say something that isn't true and that you rely on in order to persuade you to buy. GEO Holiday, also known as Sapphire, misrepresented themselves when they sold me their timeshare and has been completely unhelpful ever since. Stay away. Failure to divulge any facts or details regarding a timeshare or misrepresentation thereof. Can you give me any more details about your issue? Edit your profile (Your profile is Their website is always broken, which makes it difficult to even see what you don't get. Occasional offers and updates about the timeshare industry. a law firm and does not provide legal services, opinions, or advice. Before signing a contract with Sapphire, its a good idea for potential clients to learn as much as they can about their timeshare exit options, including the actions they can take on their own without hiring a company or harming their credit. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. By taking these steps, it is possible to legally cancel a timeshare contract with Sapphire Resorts. View source version on businesswire.com: https://www.businesswire.com/news/home/20230314005823/en/, The Timeshare Law Firm The ONE time we stayed in the resort, they almost did not allow us to go to a room when we arrived in the resort in Las Vegas after we had flown across the country! An escrow option would help put clients minds at ease that the company will only benefit and get paid if it does what it set out to do. I agree, we were lied about this timeshare. of fairness to help resolve complaints. When a timeshare owner needs to get out of their timeshare, they often want some reassurance that the company they work with will really help them. So, after looking at the paperwork and deciding, what the heck. Please message if ur interested or have anything ongoing, [email protected]. It looks as though the business does what it can to help clients cancel their timeshares. It bases its fees on the individual timeshare owners situation, not on how much a person might owe on their timeshare mortgage. ", "I need to be involved in this lawsuit. Write reviews, ask and respond to questions, All I want is to be released from my contract since they can't keep their end of the deal. These lawsuits involve mass violation of Consumer Laws that were specifically designed by Government Regulators to protect Timeshare Purchasers at the time of sale, BEFORE they sign a contract, thus a failure to provide Government Mandated Warnings from Legislatures or the Department of Real Estate, such as: Even if you bought many years ago, under the Discovery Rule, you can be qualified to join in these Class Action and Mass Plaintiff Actions, said Tyler Thomas Stiglich, Class Action Litigator at The Timeshare Law Firms Florida Main Branch office. V. G. I signed up for 20,000 points per year, which when used in combination with the 30-Day GetAway feature it sounded okay to me. (1,000). I worked for this company for a short time. Sapphire Timeshare Cancellation seems to be a legit timeshare exit firm. Arlene, Request help from Sapphire Resorts managing agent, holds membership in the Canadian Resort Development Association (CRDA). My husband and I were scammed with their exit program after we refused to buy an expensive timeshare. The BBB has also given it an A+ rating. I could go on for days but please, if there is actually a class action lawsuit now or in the future someone pleas email me at [email protected]. The representative misled us and fabricated the whole meeting. Vartika, Request help from I am mostly using the guidelines of the timeshareconsumernews channel on YouTube. April, Request help from Nothing. Nevada legislation bans developers or salespeople of timeshares from any deceptive behavior or misleading verbiage to potential timeshare buyers or unjust acts in a timeshare transaction. Date of stay: January 2021 Lorem ipsum dolor sit amet, consectetur adipiscing elit. 5000 points get you nothing. The customer service department is a joke and so are the free trips they give you. Vishant, Request help from Sapphire Timeshare Cancellation is a family-owned company but the firm doesnt reveal details about its owners identity on its website. The hope is that the owner will make enough through the sale to walk away from the timeshare without regret. The maintenance department or do you want to book a trip, not using your points. Find major attractions on the south side of the Isre River. Based on the online reviews of the company and the proof of performance posted on its website, Sapphire Timeshare Cancellation seems to have a good reputation and track record. I also have over 15,000 points and for the last three years I have never been able to book vacation plan or get any of my free trips that they offered cuz nothing was ever bailable should have known should have could have would have. Some detail the process used by Sapphire, how long it took and how much they paid. Update: building my own case did not do much while I tried to reason with the timeshare, but I did forward my story and contract to a group led by Mitchell Reed Sussman & Associates and they were successful in getting us out of the timeshare. How Sapphire Timeshare Cancellation Works. The MarketWatch News Department was not involved in the creation of this content. We've spent a number of vacations in less ideal locations such as the desert (Palm Springs, Las Vegas) in summer because of low availability.One salesperson mentioned that hotel prices will inevitably increase over the years but we would lock in prices with a timeshare now. Show off your negotiation and problem-solving skills. I have my phone records that show ive called in 8 times. *In the event this company is operating under bankruptcy protection, see notice The store should accept the returned item and offer the claimant a. One of the many drawbacks of a timeshare is that the fees charged by the timeshare company seem to creep upward regularly. Who is a Good Fit for Sapphire Timeshare Cancellation? I would like to be a part of this lawsuit the got us too, so sad were paying for something that isnt even what they offered not even close and have been paying for two years and still cant even use it. Sapphire Resorts - Starpoint Resort Group. Jockey Club is renting spaces that are banked to the general public. Ratama, Request help from Copyright 2023 MarketWatch, Inc. All rights reserved. The one-star review on Google is a good reminder of the importance of reading the terms and conditions carefully before agreeing to work with a company. I can help you make sense of how you were scammed so you can further legal assistance. We were trying to book a trip to FL this past June and were literally told that they only had ONE room in the whole place we were looking at. But is it too good to be true? In some cases, dissatisfied consumers and consumer agencies sue timeshare exit companies for false advertising or misleading claims. Ive asked on Got our membership in 2020 of August. Staysapphire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. I go no he never once said that! Great! We are in desperate need of help to get out if this. Our desired outcome would be our money back and the scam of a company shut down once, and for all. My family and I are in complete distraught over the lies, misrepresentation and financial burden Sapphire Resorts have caused us! The sales people were in shock about us doing our research while everyone else signed the contract. No room availability. The company started off by first stating that they had 100 on BBB. Susan, Request help from Sapphire Timeshare Cancellation claims to be a family-owned company. The Massif Central extends into Ardche and is separated by a series of valleys . Since the exit company isnt in charge of the deposited payment, its easier for a dissatisfied client to argue for it back. The reason for our purchase was to have the freedom of travel and no blackout dates. Donec vehicula scelerisque I have been researching how to get out of this all day as Im sick of paying for something that I can never use and will never be able to. I talked to Sapphire's Director of Finacing, Joe Sacco, and according to him it is NOT tax deductible. I am also a victim of this fraud. You call sapphire and tell them you want to cancel. I am filing a lawsuit with this Company anyone interested in joining please email your contact info. Is this your company? Other companies work to transfer the title of a persons timeshare. get quotes and more. The company claims to have more than two decades of combined timeshare experience. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Other areas of practice include family law, criminal law, estate planning and personal injury. Sapphire is also vague about its ownership and background. Curious About Everything, Love Helping People Figure Things Out. Vp, Request help from Timeshares try to follow proper selling rules and would rarely outright lie. These lawsuits involve mass violation of Consumer Laws that were specifically designed by Government Regulators to protect Timeshare Purchasers at the time of sale, BEFORE they sign a contract,. This will surely increase the credibility of your complaint. They screwed us over too. Instead of getting to relax and unwind in a popular vacation spot at least once a year, they find themselves watching their bank account empty due to timeshare fees. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Great! vs. St Mary's Hospital Er On Bellevue In St. Louis Mo, Win the reward This review was chosen algorithmically as the most valued customer feedback. Do you want the loan department. for the best solution we are in process of getting attorney. Bob, Request help from After giving them my card info they charged me then an hour later took me to someone else's office by the name of Taylor she then gave me a reciept off 900$ and I said wth!? It also means that they no longer have any responsibility for it. ", "Im interested please message me [email protected]", "Good Morning - My wife and I was scammed as well and would like to know and interested in obtaining information on how to cancel our contract with Sapphire Resorts. Sapphire Resorts - Starpoint Resort Group Claim #6113236 Public Mediation My Claim vs. Sapphire Resorts - Starpoint Resort Group 25% of recovery offered for best resolution J. M. vs. Sapphire Resorts - Starpoint Resort Group 235 E. Warm Springs Rd., Suite 107, Las Vegas, Nevada, 89119-4253, United States Amount Involved: Other terms Request a free trial Technology for the way you work best PitchBook desktop Our award-winning software gives you access to our data and the analytical tools you need to get answers fast, discover promising opportunities and more. After using multiple security services, we have determined that the Sapphire Resorts website is safe for users. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Sapphire Resorts Group, Inc. 3700 Las Vegas Blvd. Still, others help people cancel their timeshares by highlighting the deceptive practices a timeshare company used in the recruitment process. The following acts, to name a few, comprise deceptive practices under this legislation: That's an excellent comment. RESPONSE: Complaint was not answered Pros and Cons of Sapphire Timeshare Cancellation. Thank yor all very much. I want to file another claim and ask Jim to help mediate it. Sapphire Resorts represents a truly unique idea in personal vacation ownership. Another way to look at it is it adds up to 250 400=$650 per one week stay. The lawsuit, filed in federal court in Nevada, alleges that Sapphire Resorts promised its customers "unlimited" food and drink, but then charged them hidden fees for basic items . Directory, Sapphire Resorts - Starpoint Resort Group, Add a new Sapphire Timeshare Cancellation seems to work with owners to help them identify any deceptive practices, then take the appropriate actions. Each feature of PitchBook Desktop is designed to help you work smarter: Advanced search Discovery & insights Salespeople love to belittle you and it can seriously backfire. Click here to get notifications about new complaints of Sapphire Resorts. Christopher, Request help from Inclusion of any provision in a timeshare contract that professes to waive rights or benefits offered to buyers in the timeshare arrangement. The company also works with people who have mortgages on their timeshare. Would you like to suggest a better resolution? As a rgion, it encompassed the southeastern dpartements of Loire, Rhne, Ain, Haute-Savoie, Savoie, Isre, Drme, and Ardche. As a result, only 0% of 12 complaints are resolved. Then go to the bottom of the Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation. Booking a vacation has been extremely difficult. The whole presentation sounds great and a wonderful opportunity to share and make some memories with family and friends. These 3 indicators could have the answer, NIOs April deliveries rise more than 30%, but stock turns red. Required fields are marked *. The list goes on, but back to the biggest issue, you cant get a straight answer out of this company or the reps and most likely will get hung up on. Ed, Request help from Fran, Request help from So far Sapphire has cease and desisted contacting me which is nice. So I ended up winning the trivia and they gave me 2 free nights at the jockey but I had to attend this presentation! Aggrieved parties are invited to use PeopleClaim's dispute Use VERY FUNNY that they tried to make Lety M feel bad about wanting to use that money for a college fund. Got coerced into going to a meeting regarding membership to resorts. Jockey Club Resort Management is confident that. Misrepresentation and deceptive sales tactics, Read full review of Sapphire Resorts and 1 comment. Would love to get together to figure out a claim shading them and get our money back or get out of this. Login now using your Sapphire Resorts member ID and password. We called to complain and they were no help. It will remain posted I was promised that I would be able to go anywhere in the world whenever I wanted with excellent five star level accommodations. (321) 224-1111 There are never any places where Sapphire resorts are NEVER available when we try to book the dates we need. 56 0 Share I graduate from law school in 2 weeks. It also claims to charge a single flat fee and to have a money-back guarantee. Sapphire offers a money-back guarantee, but only if certain conditions are met, such as the contract expiring and not being renewed before the company releases the client from a timeshare. Final Verdict: Is Sapphire Timeshare Cancellation a Legit Timeshare Exit Firm? One way to see the difference between buying a legit vacation home and a timeshare is to look at the resale market. [email protected] The client does have the right to refuse the extension, though. [FYI, you'll get a 100-point bonus when your profile includes your picture, a mini-bio, If he said you COULD rent your week and you were allowed in the contract to do that then you might be able to deduct the costs from your taxes. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Sapphire Resorts, Sapphire Resorts earns 91% level of Trustworthiness. Steve, Request help from I screw up I bought one trying to figure how to get out of it. Accompanying some of the testimonials are letters and legal documents demonstrating that the company was able to cancel timeshares for satisfied clients. The company also has an A+ rating from the BBB. We have asked them for the proper steps we should take to cancel our contract. Teresa, Request help from Your comment will be forwarded to the concerned parties. Sorry to the people that are not strong enough to say no! Better Business Bureau Rating of Sapphire Timeshare Cancellation. Sapphire takes pride in charging its clients a flat fee. On 03/16/23, I spoke with a young lady named Shirley and explained that I could not make payments until I talked with someone concerning my timeshare contract. Some companies offer to sell a persons timeshare or rent it out. Very familiar stories. What can we do? The website offers up a bio of an attorney, Raymond J. Lucas, and states that Lucas represents it. We'll notify claimant and Sapphire that you're willing to settle based on this suggestion. Where did we ever agree to pay 900$!!! Jasmin, Request help from Who owns Sapphire Timeshare Cancellation? It also works with people who have a mortgage on their timeshare. Not of word of what Sapphire Resorts said was true. Irene, Request help from This complaint was posted by a verified customer. Many of the reviews state that the company was able to help them cancel their timeshare. To have our timeshare canceled. Account 296-200-078862 and one "knows-about" topic.]. Tyler Thomas Stiglich They "told" us we would have a week of our choice in vegas and getaway vacations included . The age of Sapphire Resorts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. Representing The Interests Of Individuals By Investigating & Addressing Complaints. One thing it doesnt seem to offer is an escrow option. Then they spent hours convincing me I needed to buy more points in order to get what I was originally promised. LIES LIES LIES. This claim has posted for public comment and negotiation. Finally, if Sapphire Resorts does not comply, you may have to file a lawsuit to get out of the contract. Escrow provides that reassurance. The Timeshare Law Firm is filing class action cases against the following major timeshare resorts: "Travel + Leisure Co." (FORMERLY "WYNDHAM"); HOLIDAY INN CLUB (SILVERLEAF RESORTS, ORANGE LAKE); HILTON GRAND VACATIONS (DIAMOND RESORTS); MARRIOTT (SHERATON, VISTANA, HYATT, et al); BERKLEY GROUP (VACATION VILLAGE, LANDO, MASSANUTTEN, et al); GEOHOLIDAY / SAPPHIRE RESORTS; RESORTCOM (VILLA DEL GROUP, EL CID); BLUEGREEN RESORTS; CAPITAL VACATIONS; and WESTGATE. Claim it and get a lot of features. This is a trap for tourist. Sapphire Resorts represents a truly unique idea in personal vacation ownership. We found one, and it was within the 30 days for the GetAway travel, I told the lady lets book it! Any class action lawsuits going on against GEO Holiday and Sapphire Resorts for deceptive practices on their timeshares. Also, since I hate any interest rate in the double digit, I decided to pay all of the Buy In costs up front, this totaled $15,800. Never heard from anyone, can't get in contact with anyone. The actual timeshare is usable but inventory is limited. when you call in you have to know their business better than they do. ", "Would like to be contacted, I also got scammed and would like to be apart of this claim against saaphire resorts can someone email me [email protected]". I felt dumb. 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