Took some time to sweep/vacuum it all up. Step 4: Flip the latches on the door hinges forward to release the door. I opened the door again with that the door catapulted open, glass shattering and falling out. Something like your oven? Mike, I feel your shock as I was one who posted earlier with the same experience. Step 15: Open the door fully and flip the hinge latches back. Mix a 1/2 cup of baking soda with just enough water to make a thick pulp. It can take years before the glass shatters, usually long after any appliance warranty will cover the breakage. 5+ yrs ago after instillation of my Bosch DW I noticed a problem with the door springs. For the recent cases of this problem what model number of wall oven does this problem affect? After ABC7 got involved, GE stepped up and replaced Kavanaugh's glass for free. Is it the new benchmark line? I have had my $3000+ new Bosch Induction Free Standing range for about two months. Step 2: Open the oven door. We encourage all consumers to use SaferProducts.gov to report incidents to us. Tempered glass is around four times stronger than regular glass. To help understand what may have happened in this case it is important to understand the nature of Tempered Glass - often referred to as "safety glass" - which is used in a number of products in and around the home (Tempered glass can be found in automobiles, shower doors, table tops, coffee carafes etc.). WebBosch oven door glass shattered during self clean ON SALE - UP TO 75% OFF Bathroom Vanities Chandeliers Bar Stools Pendant Lights Rugs Living Room Chairs Most people will survive their whole lives using the self-cleaning feature and not really encounter this problem, he said. good luck! Step 22: Insert the door hinges into the slots in the sides of the oven frame. Los materiales llegan de acuerdo a lo esperado. The problem is people are scared to use the self-cleaning function on their self-cleaning ovenseither it gets too hot, it smokes, and/or it smells. Input your information and get a free, personalized home warranty quote. All Rights Reserved. You can customize the coverage and pricing to fit your needs. 30 minutes. Well, maybe not yet. Especially since a cursory google search for OEM replacement glass is $60 (not that I want to attempt to re-assemble the door myself). Martha Kavanaugh in San Francisco said her GE oven exploded without warning in 2011, and she hadn't used it in days. I had documented the whole sequence of conversations. Ran the self clean cycle, and no problems! Plus, you spent all that money to have a self-cleaning oven, so why do the extra work if you dont have to? Their "customer response" will be tracked. (we're in the process of buying a new wall oven and were considering bosch but this seems pretty dangerous!! Step 7: Remove the door handle and get a new one. I suppose you could get a self-clean option that a future buyer might use, but they seem fraught with more risk than reward. Instead of large, sharp shards that can cut deeply, tempered glass breaks into small dull-pebbled shards. Apparently springs had been put on the door that were for a door with a panel so it wouldn't stay down. Step 3: Using a T20 torx screwdriver, take out the screws which holds the doors top cap in place. After an hour, take a wet sponge and wipe (or scrub if required) off the baking soda. For normal spills that get baked on to the bottom, we dont touch them. I often leave my racks to soak in the sink as the oven cleans, then when the self-cleaning cycle is over, my racks are ready to be scrubbed. Looking at the internet, it became clear that Bosch has been using the secret glass recipe in their ovens for about 10 years now, and it's apparently such a big hit with consumers that the company has decided not to make any changes to their recipe. Oh the glass exploded, oh well????? Step 11: Switch the circuit breaker back on. Step 2: Switch the circuit breaker off for safety. Let it sit, and then wipe it down. Step 4: Flip the latch on each door hinge back to hold the door in place. Close the door and allow the paste to sit for eight to 10 Copyright 2023 WPVI-TV. Web5.0 Jay P. Prairieville, LA. As a precaution, and for the safety of our customers, the Kenmore brand (and the industry in general) uses safety glass that is specifically designed to "pebble" into small pieces with rounded edges to help prevent injury if the glass breaks. WebDepth with Door Open: 47.875: Oven Interior Dimensions (W x H x D) (in.) Just pretend it doesn't have self-clean and you'll be fine. Metal can scratch the glass, causing breakage. I think Im giving up on oven cooking from now on. Many times this type of fracture is not apparent or visible. You will see a lock symbol on the ovens display. There is no fool-proof way of catching these micro-fissures unless a glass company does something called water-bathing, which is uncommon and extremely expensive. Manufactures like Electrolux point out the glass in its ovens are in compliance with federal and industry safety standards. About 15 minutes into cooking two trays of steak, the inner sheet of glass in the oven shattered into a thousand small pieces, showering the meat with delicious chunks of broken glass! One couple shared their story that consumers will want to hear. Con grandes ventajas como disminucin en costos de adquisicin e instalacin. Below, we have listed the steps you need to follow in order to replace the door handle of your Bosch oven. I ABSOLUTELY LOVE EVERYTHING ELSE ABOUT IT!!!! In many other cases, they may flatly refuse. Find out the details in the rest of the article. Response for Kitchen Aid statement from WTVD, the ABC station in North Carolina. Keep children and pets away from the area, Inspect the wider area, especially if the glass broke outward, Use protective gear and clean the shard using a dustpan and brush, Turn off your kitchen light and view the area with your phone torch as shards of the glass will glint in the dark, Pick up tiny shards of glass with a damp paper towel or duck tape. Sprinkle a small amount of baking soda on the glass and splash with a touch of water to create a paste. Everyone I've spoken to there has been very pleasant, and seemingly focused on resolving this issue. When finished, wipe down the interior with a damp dish rag and you have a sparkling clean oven. Doing so may lead to glass breakage.". Update: the appliance company scheduled a service call with me on Monday as they received the part. How to clean grease from between glass oven doors. On the plus side, the lower (non-convection) oven works well, and succesfully survived its first self-clean cycle. After the cycle has completed, the door will remain locked until the oven has cooled down completely and is safe enough to open. Pregunte por la lnea de bombeo especializada de la serie LifeStar. But despite all the complaints it's received about this issue over the years, its response is simply: As we always say, glass should break into nuggets and not shards. The fact that we have an appliance that can clean itself is pretty awesome. Prodcutos de la ms alta tecnologa para llevar a cabo la automatizacin con todos los parmetros requeridos, ya sea con sistemas neumticos o elctricos. We've gotten a lot out of this site over the last few months (DIY gut remodel of original 1960 kitchen, including changing floorplan) and thought posting our experience with how Bosch resolves this issue may be of interest to others. I pushed "start" was all I did. Check out my video for more details. Step 3: Close the door till it cant go any further. The surface fracture can continue to grow slowly over time and then when the fracture which originated on the outer surface of the glass panel, (which is in compression) reaches the inner layer of the glass panel (which is in tension) the result produces the crumbling or shattering of the glass panel. Wearing gloves, use your hands or a sponge to spread the paste on every surface in the oven, including the door, except for electrical heating elements and gas vents. That little ball has some strange properties.Meshulam said, adding, over time it's fighting to get out. In 2015, for example, the Safety Institute asked the US Consumer Product Safety Commission to look into many broken oven doors. There is one screw on each side. fter ABC7 got involved, GE stepped up and replaced her glass for free. Sponges & Cloths: Watch What You Wipe With! No way! GE says the glass might not shatter until long after the damage was done -- even months later. Step 1: Unplug the microwaves power cord. Step 16: Hold the hinges in place with the screws. It more used in laboratory glassware or the old time Pyrex glass, and that one tolerates heat and cold very well. But when she made a second batch, she discovered that her oven temperature was off by about 25 degrees. Consult the manual for how to unlock the hinges and lift the door off your oven model. I have also loved your advice on cleaning oven racks and whenever I clean my oven I soak my racks in the bathtub (lined with towels) and they come clean so easily. Flip the latches on the hinges forward in order to release the door. Depending on which setting you choose it will take 2-3 hours. The two said after their food was done cooking they turned off their oven and an hour later it exploded. We know that chlorine bleach is a huge no-no. Check your oven glass for scratches or cracks regularly. Scrape the grime off with the razor blade, and then add the baking soda and hot water mixture to the door. Schools Out! Follow the steps below to replace your Bosch oven door seal. One sheet of glass fell edge-wise on my foot! This is the latest technology and while the sound may startle a homeowner, Kenmore ovens and ranges comply with industry (UL) Safety Standards for Household Ranges. Lower heating element started sparking, house filled with smoke. Please share experience with appliance cabinet hinges! No way will I use that self-cleaning cycle. Vlvulas, actuadores y componentes diseados para cumplir las ms estrictas normas de las aplicaciones criognicas, en operaciones con temperaturas de hasta 270 C. Bosch says to bad out of warranty. Why Does Your Microwave Turn On When You Open the Door? Consumers around the country have experienced exploding ovens. Hi Melissa What enzyme cleaner do you recommend? Step 12: Slide the glass back onto the door and return the top trim. 24-1/8 x 19-1/2 x 19-3/8: Overall Width: 29.875: Overall Height: 47.0: Approximate Shipping Weight: 171.0: The Consumer Product Safety Commission also said there have not been any recalls of the GE models for glass breakage. Never run the self-cleaning featureonyour oven. KGO, an ABC station in San Francisco, reached out to GE. As a general precaution, never use an oven if you notice any signs of cracks on the oven door. We will look at Bosch oven door problems and how to fix them. The Consumer Product Safety Commission said there have not been any recalls of the GE models for glass breakage. Sorry to hear your oven is out of warranty. What good is a self clean feature if you can't use? And never leave pets home alone while your oven is self-cleaning. Step 5: Unhook the spring from the door latch. Thanksgiving is tomorrow. Inside glass shattered during self cleaning. Their glass obviously isn't strong enough. I am getting the run around from Squaretrade (had a warranty - they don't cover physical damage BTW) and Bosch wants to wait to send me a diagnosis and then determine if I am to blame. It was a GE extended one and I attempted to use it once. Top 12 Reasons Why (+ Easy Fixes). New service call scheduled for next week. Heck no! Do not hit the glass with pots, pans, or any other object. That said, reviewing the instructions provided with the appliance is always the first thing I do when I tackle any new task with a particular appliance. What is the best way to clean the oven since we cant use the self clean cycle. I like it, but I also like Puracys Stain Remover as it has 6 (I think) different enzymes. (Watch What Happens) GENIUS Don't use the door to close the oven racks. Ahhh, there have been other issues with this oven, like the ever dimming display on the microwave control panel (now barely visible) and the weird way that closing the microwave door would sometimes turn the lower oven on (a ghost in the machine?). I'm now waiting to hear if they will cover anything else. Tempered glass is made by quickly heating the glass up to more than 1,200 degrees Fahrenheit and then running it through a highly pressured cooling process. Exactly! Those micro-cracks result from hard impact, aggressive cleaning methods or products, and rapid temperature changes. Ugh, someday I want to get one for our home. It takes a few hours, depending on the oven, as it heats up to crazy-high temperatures. If it took more than 20 years for previous oven glass to shatter the more likely mishap is that your new range's control board will malfunction. [] starting the self-cleaning cycle, it's important to remove all items from the oven, including oven racks, pans, cookie sheets, and []. After discussing the issue with my Bosch representative all I got was an apology and a 20% discount on buying a replacement piece of glass (no discount at all for the labor). Does anyone know anything about the HBN1306SS from Best Range Hoods. Not happy. Does she have to post pics to the internet to get your attention?! Another Bosch oven shattered. Second time pop and the glass shattered. My tip for cleaning the oven racks is to soak them in non-bio washing powder for half an hour then see the grease come off,wipe or use a scourer for stubborn bits.???? Called Bosch this morning and they referred me to a local shop, from whom I am waiting to hear back. The smell of melting plastic alerted me to the horrendous mistake. These impurities can cause the door to fail the heat test over time. Yes, she had vented thoroughly. But Bosch..how do you sell ovens that can't use the clean cycle? According to a King5 NBC news report in 2014, some brands' online complaints about this problem have increased from 19 in 2011 to more than 62 in 2013. Unscrewed the innermost door panel and removed the bracket that held the old glass in. Sadly, this isnt the case. The local shop ("All Lines Appliance Repair") has not called me back. WebCleaning The Inside Oven Window. These pebbles of glass injure individuals far less than regular glass. Watch out for the fakers that say they are self-cleaning where you pour water into the bottom of them. Bosch Oven Door Glass Shattered During Self Clean Why Does Oven Glass Sometimes Explode Or Shatter Stevenage Top Oven Inner Door Glass 4kenwood Co Uk Oven Inner Door Glass For Cookers Ovens Hobs 3370688024 Electrolux Leisure Main Oven Inner Door Glass Parts Co Uk Ws01l08107 Ge Range Inner Oven Door Neighbors including me thought there was something burning or rotting in the building. Whoever invented the self-cleaning oven is brilliantcleaning the oven is one of the most difficult cleaning tasks we have to face in the kitchen. The tempered or "safety glass" in ovens made by a wide variety of companies have been exploding in homes across the country. If you are unlucky enough to own a GE oven with impurities in the glass door, your only option is to replace the door when its shattered. At that point, there's virtually no way to tell if the break was caused by something bumping up against the glass while in the ovenor a defect from the manufacturer that wasn't caught. I am nervous to try it again, and I can't see if the butter is gone cause there is glass all over it. NBC 5 Responds reached out to Bosch, asking what type of glass was used in their 30 double oven. The self-cleaning cycle will take care of that fine. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. GE did not say how bad the damage must be to result in shattering. So once COVID restrictions were lifted, she called for a service appointment. Customer service told me who to call, they did not even need to come out they new about the problem from other people. In addition, all GE ranges and oven door glass meetsUnderwriters Laboratories(UL) standards. Step 9: Reposition the black cover and hold it in place with screws. [] soon as the self-clean cycle has run the course of its, almost all you have to accomplish it take a moist cloth and then []. In a small bowl, combine 1/2 cup of baking soda with about two tablespoons of water to create a spreadable paste. If your oven does explode, take pictures, contact the manufacturer and file a report with the CPSC. it's mixed in with some others, but there are at least three similar incidences listed here. 3. La respuesta fue inmediata. Do not close the oven door until all the oven racks are fully in place. "GE warns consumers about inadvertent damage to glass oven doors - including the potential for broken or shattered glass - in its Use and Care Guide," a statement from General Electric said. I called BOSCH about it, they sent a local tech and I was told it would be a $500 repair - and that BOSCH only covers the appraisal visit. I thought that was all a lot of huffing and puffing for my benefit but it mustn't have been because they subsequently removed that company from their web list of approved service shops and they sent one of their own guys from their own shop (Bosch brand) to run the diagnostic evaluation and get to the bottom of my questions. Still? Step 8: Connect the wires to the lock motor and position it in the oven. It will get hot, and, depending on how bad the inside of your oven is, there might be a smell and a bit of smoke that goes with it. I think the part and labor will be around $450. This shattering can happen long after the initial impact that caused the surface fracture. All rights reserved, Burglaries Reported at More Than a Dozen Restaurants, Bars in Chicago, Police Say, Interstate 55 Remains Closed in South-Central Illinois After Dust Storm Causes Deadly Crash, Portillo's Adds New Menu Item to Restaurants Nationwide and It's Now Available, I-55 Shut Down in Both Directions Due to Large Crash' Amid Dust Storm in South-Central Illinois, How Much Could You Get in New $725M Facebook Settlement? camargo, you do know of consumeraffairs.com, yes? Apparently they haven't gotten it right yet. Hope this is useful to anyone else looking into Bosch double ovens. The inner door of my Bosch electric oven shattered on thousand pieces (on preheating mode). Since we don't generally cover something like an exploding glass oven door, we set out to research more about this phenomenon and figure out why this was happening and what consumers could do about it. Step 9: Lift the latch up and reposition it. My daughter had the glass of her 2 1/2 yr old General Electric double oven shatter and she was just heating up a pizza. Step 7: Now, you can slide off the glass. Don't miss out on our monthly newsletter! It is rare for oven doors to shatter, but they do. That was really appreciable to explain so much in detail, thanks for sharing these tips i will really use this into my daily life. If you dont have any notable spills in your oven, you can skip this step. Heres Why (+ How To Fix). 3. El seguimiento fue excelente, lo cual dice mucho de la forma de trabajo y hace una gran diferencia respecto a otras empresas. Step 4: Lift the lock motor up and pull it forward. Do you really not need to clean self-cleaning ovens? A Landmark Home Warranty offers warranties that cover your homes appliances. Most heat up to roughly the same temperature and have safety precautions in place (like self-locking doors) to keep you safe. Even a shopping bag full of groceries brushing an oven door; seems innocent enough at the time but may well be the catalyst creating catastrophe. Doing so may lead to glass breakage.". The self-cleaning cycle does not require rubber gloves and a mask, and save a lot of money, time, and effort. Was this DIY Story helpful to you? here's a link to some customer testimony/complaints about this very problem with shattering glass. I'm in a similar but more unusual boat. Step 17: Slide the inner glass back onto the door assembly. Its best to replace the inner glass door with a qualified technician or contact the manufacturer for assistance. Step 3: If there are screws underneath the stove top, take Cleaning our oven takes a lot of work, and every time I do it, I fantasize that we have a self-cleaning one. GE Oven Light Wont Turn On? Step 24: Flip the latches back to hold the door in place. Step 7: Get a new lock motor and screw it to the mounting plate. How To Make a Toaster Oven Not Ding Anymore (4 Easy Methods), GE Oven Keeps Clicking? A self-cleaning oven, i.e., the holy grail of appliances! GE did not say how bad the damage must be to result in shattering, stating breaks are very rare, but the company uses a tempered glass design to break safely - just in case. 6 People found this story helpful Do-It-Yourself Rating 1 2 3 4 5 Easy Difficult Repair Time Estimate While it's not going to happen to every oven door out there, it's a common enough problem that it's even gone to the Consumer Product Safety Commission. This saves you from having to run the self clean cycle twice, which for really really bad ovens sometimes has to be done. GE says breaks are very rare, but the company uses a tempered glass design to break safely -- just in case. Special Door Care Instructions - Most oven doors contain glass. Bosch clearly has some service problems, at least in this area (New England). Step 10: Hold the top cap in place with the two torx screws. You cannot foresee purchasing an oven with impurities in the oven door glass. We only did that once with a lot of spilled over blueberry filling. Do not close the oven door until all the oven racks are fully in place. If so, here is the best, quickest, and proper way to clean your self-cleaning oven! Do not buy one of these Bosch ovens. I was using the self-clean feature on my GE JGB700SEJSS oven when I heard a loud pop from the kitchen. Just never looks clean. 2/3/2023. Second time. Surely Bosch being rather pricey would get this problem resolved on future as well as current ovens. It enables the oven to heat up to high temperatures and burns off any caked-on food residue, making it easy to wipe off afterward. GE explains that if your GE oven door glass breaks, the glass may have minute impurities. Step 6: If the latch is broken, you can drill a small hole in the center and hook the spring back to it. I found them extremely responsive. As luck would have it, yesterday I ran the self clean cycle for the first time, and, about 1/2 hour into it, the middle pane of glass on the oven door (there are 3 of them) shattered! Second time. You can either do this by hand or find a non-scratching tool like a Skrapr to help you with this task. Labor costs typically range from $100-$200, and the glass itself may be covered under warranty. Had to shut the breaker off. How do you clean a self-cleaning oven? camargo, glad it is fixed and you are pleased with the range. Excelente servicio, me agrada que la atencin y proceso de compra sea directo, rpido y sencillo. Heres Why (+ How to Fix). Same thing happened to me. Step 8: Using a T20 torx bit, take out the two screws on the top of the oven door. Otherwise it will burst into flames during the cycle and produce a lot of smoke. In recent weeks, there have been a lot of reports about exploding ovens across the country. Step 20: Hold the cap in place with the two torx screws. She recommends Biokleens Bac-out on her channel all of the time. If you simply Google the words "exploding oven door," you'll have hundreds of hits on news stories about unhappy customers, people asking for advice, and reports on why and how these glass doors happen to shatter. Follow the steps listed below to replace this component. It gets very dirty when baking things like pork chops and is very difficult to clean. The Consumer Product Safety Commission is the government agency in charge of our safety. ", Sears tells Action News Kenmore places the highest priority on safety and "uses safety glass that is specifically designed to 'pebble' into small pieces with rounded edges to help prevent injury" but "since this (the Cady/Drumgoole situation) is not a defect or safety issue, any repair or replacement would be at the consumer's expense.". Yup, no way will use my toxic-spewing self-cleaning cycle. Jules Lynn of Berks County posted a photo on reporter Nydia Han's Facebook page this month stating her Whirlpool oven door shattered during the first self-clean mode. Then wipe down the bottom & sides & run the self-clean cycle. Learn More About The 3 Wave Cleaning System. Fortunately we purchased a five year warranty with it and we have been waiting 4 days to find someone who can come into our area to repair it. Performance, as mentioned above, has been very good, but this issue did take a while to fix. With a real self-cleaning oven, there are two things you need to do: Its a nickel sulfide inclusion, or small flaw in the glass, not visible to the naked eye. Step 4: There is a latch on each door hinge. Step 10: Remove the rubber seals on the edge of the inner door glass. Step 3: Close the door till it cant go any further. I hear you! There are two scenarios of why oven glass can break spontaneously, says Mark Meshulam of Chicago Window Expert. Landmark Home Warranty has even had a few customers who have experienced this themselves. For more information on what a home warranty can do for you to protect your budget and your home, go to www.landmarkhw.com. Step 2: Open the oven door and flip the latches on the hinges forward.