Services included in our management: Smart Showing, Digital Lockboxes, Virtual Assistants, Automated Maintenance Scheduling, PayNearMe, Cloud Database, Etc. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. By design, SlateHouse has scale, currently managing over 7,000 units. Call us. Home365 failed to provide an accounting of the tenant security deposit transferred from the previous property manager. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. View our available rental properties and submit an application quickly and easily. At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. Home365 did not collect the amount of rent specified on the lease. Interested in partnering with us? Coordinates in office events throughout the year. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. The checker checks hundreds of tasks each and every day just to make sure they were completed. For example we actually have a position at SlateHouse that is called the checker. Lancaster; Philadelphia; Pittsburgh; York; Harrisburg; Pottstown; Reading; Lehigh Valley; Scranton; Virginia. This business is in an industry that may require professional licensing, bonding or registration. . (800) 837-0037. Get in touch. As a matter of policy, BBB does not endorse any product, service or business. BBB reports on known marketplace practices. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Emergency maintenance? Some things are out of the landlords control. Mr. Chad Gallagher, Chief Information Officer. Our knowledgeable staff is here to help and guide you along the way. Well guide you through the process. Lancaster, PA 17602-2179. Every repeatable task is systemized and checked and checked again. Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files. Hampton Roads; . Home365 refused to use our existing maintenance man. When doing repairs we always have our vendors give the best estimate of their work, but it is made known that there can be some slight changes if needed. At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. Home365 | Property Management Company | About Address 800 New Holland Avenue Lancaster, PA 17602 USA Industry Business Report Job All Jobs Passive, predictable and hassle . BBB Business Profiles generally cover a three-year reporting period. Business Details. Dennis, we are sorry to hear about your frustrations. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Very happy with the services they are providing, would recommend them to family & friends for Property Management., Great service, friendly staff, they work hard for their owners. 214 E King St, Lancaster, PA 17602, United States. Looking for more information? We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Lancater, PA 17602 Serving Lancater Area Get directions SlateHouse Group uses industry leading technology to manage your rental property. Although unfortunate and we do apologize if you would like to pursue that rent you would need to request it from the tenant through your new property management, or we would be happy to assist you if you were still under our services. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Home365 charged more for the repairs than budgeted. SlateHouse provides great value as a property manager at a great price. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Your full service property management firm located in the heart of downtown Lancaster. Access the headquarters listing for Home365 Property Management. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. It is fast, easy, secure, so why wait? We have been using SlateHouse Group for their property management services for about 5 months. Reach out today Get a quote Where to find us Main office phone: (800) 837-0037 800 New Holland Ave, 2nd Floor, Lancaster, PA 17602 Open Monday-Friday 9am to 5pm How it works 214 E King St, Lancaster, PA 17602, United States. The savings are passed on to our owners. Please feel free to call us to learn more about high-quality homes for rent in Lancaster City! City inspectors and officials know SlateHouse and work well with SlateHouse. SlateHouse is committed to changing this. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Go to my account. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Please feel free to call us to learn more about high-quality homes . SlateHouse Group PM is engineered by real estate investors, for real estate investors. Find out more here . Did you know that you can now pay your rent online, for free? Buy to invest. Hometown Property Sales Group is a skilled team of real-estate professionals with the ability to get your property sold! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. Get a quote Invest and Rest We handle everything, from advertising to rent collection and repairs. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. International Association of Better Business Bureaus. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Property Management. It is questionable whether Home365s actions constitute theft, negligence, misrepresentation, fraud, and/or collusion. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. It allows us to negotiate better pricing on materials and contractor rates. Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. Business Profile Home365 Property Management Property Management Headquarters Multi Location Business Find locations Contact Information 800 New Holland Ave Ste 2 Lancaster, PA. Our clients get the benefits of the scale, experience, and systems that come with managing thousands of properties . BBB Business Profiles generally cover a three-year reporting period. As a matter of policy, BBB does not endorse any product, service or business. Obviously Home365 is in breach of contract. Statements are easy to read. The result is superior service and the lowest fees in PA. Give us a call today to find out what your property would rent for. Ask the Community Ask a question We manage your properties efficiently and effectively, providing exceptional service. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. Terrible lack of implementation and communication, lack of performance versus normal operations. PA & MD RB069342 | NJ 455625 | GA 184188 |NV 143667 | VA 226033860 . View our available rental properties and submit an application quickly and easily. Get in touch Already a resident or homeowner ? Welcome to Peaceful Homes Property Management! Moved out 8/30/22 did not receive my security deposit it is now 11/11/22. Home; Pennsylvania; Pittsburgh; . SlateHouse has engineered its operations to be systems that are repeatable and scalable. Property management solutions for the 21st century rental market. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. . BBB Business Profiles are subject to change at any time. Home365 made unauthorized repairs 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. Technology adoption is one of the founding principals of SlateHouse. Completely unprofessional. Mr. Chad Gallagher, Chief Information Officer. Scale is a tremendous value-add for our owners. Home - Hometown Property Management Services Our Services Property Management Multi-Unit & Single-Family Rental Properties Investors What We Offer Property & Rental Management Tenant Placement Property Maintenance Why Hometown Worry Free Management Why We Are Different Licensed Professionals About Us Hometown Vision Company History & Philosophy This amount of scale is rare and doesnt exist in scattered site property management outside of a handful of companies nationwide. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Property management is tough. Click Here to login . BBB File Opened: *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. They seem to address issues very quickly. Home365 did not notify us of unit vacancies. On March 30, 2023 we terminated the agreement with Home365. Pennsylvania - New Jersey - Maryland - Virginia - Nevada - Georgia - Michigan. In addition to your experienced property manager and maintenance coordinator, SlateHouse has a leadership team that we are very proud of. 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. Bureau of Professional & Occupational Affairs (BPOA)-PA, Better Business Bureau of Western Pennsylvania. SlateHouse Group Property Management has merged with Home365 to use the best technology and local market experience to package a high quality tenant placement and management service, while increasing home owner ROI over time. Do you currently own a property and require a highly skilled and professional team to manage it? without being overburdened by the traditional stresses of property management. Did you know that you can now pay your rent online, for free? BBB reports on known marketplace practices. Home365 did not obtain the promised rent increases. BBB is here to help. All of the things mentioned in this review are addressed in the PMA that you signed, and again unfortunately since you are no longer under our management, we cannot help correct some of these questions or concerns you may have. We are unable to speak about being in breach of contract as you have terminated your services with us. We are able to offer our employees full benefits including healthcare and a 401k creating better employee retention and ultimately better stability for your property. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Bureau of Professional & Occupational Affairs (BPOA)-PA, Need to file a complaint? Performs other related duties as assigned. This business is in an industry that may require professional licensing, bonding or registration. 2023Hometown Property Management Services, Multi-Unit & Single-Family Rental Properties, https://www.hometownprops.com/wp-content/uploads/2018/02/HPM3_3.mp4. Illegally tried to withhold it from me after failing to return my deposit within 30 days. Technology and scale has allowed us to lower our operational costs. BBB Business Profiles may not be reproduced for sales or promotional purposes. Treating tenants with the utmost respect and dignity is at the core of our interactions. Customer Reviews are not used in the calculation of BBB Rating. We answer calls and emails promptly and resolve maintenance requests quickly and effectively. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.