Shop at your own risk! Please make sure you check it before determine the size. I live in the UK. I've seen good reviews, but I wanna make sure. My experience buying from cokodive was great! Used to trust this company. I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. Their prices are not worth it! However,shipping times also depend on what you purchased or where you live! Cokodive provides different sizes for each piece of clothing, so please be sure to check the size of each product you want to buy before ordering. What's more, more discounts and sales are waiting for you in HotDeals.com. It's a piece of cake to place your order at the items you want with less money. Very disappointed that Cokodive takes their customers for granted. You can find the size chartof each product on the product page which provides the detailed measurements of the product. You will spend no efforts finding it on the Cokodive 20% Off Discount Code list. Despite their policy on refunding for preorders. Read More. Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. So very disappointed, pre ordered Proof, after reading good reviews. I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. Both came sooner than expected!!! Sent numerous emails, insta- Twitter DM's still nothing!! Thanks! Was it sold out when I placed my order? Emails have been going unanswered until today where they say they will post in a few days. Suggested companies are based on peoples browsing tendencies. I've used Cokodive before and they were good but now I'm trying to order my first wholesale order for my business and their customer service has been terrible!I first emailed them about prices 10 days ago and they still haven't sent me the discount code and keep asking me questions that I have already answered multiple times in my emails such as which albums I want to buy or how I can't access the code if I buy them in 2 different orders even though I wasn't trying to! And i don't think i will again. All rights reserved. I previously ordered from them with no trouble. All About Kpop Albums & Goods Worldwide Shipping from S.Korea For Order & Shipping inquiries [email protected]. :) PS: The 1 star is for the customer service that was helpful and kind before cancelling my order. It's just a bit overpriced, but everything ships and arrives in excellent condition. cokodive cancel order. You can also cancel your order and place a new one with the items you want. Find out how we combat fake reviews. They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. . from the web and via third-party applications. They advertise in their website that it takes 3-10 days to process the orders, but they took 20 days to do so. I was a loyal customer for over 4 years, but that really took a turn with my last order. Shop at your own risk! I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. iwi masada aftermarket parts. the shipping to the uk is terrible, each time i order it takes like a month to get here but i keep going back as its the cheapest and only site i trust. Badly package that the contents was freely moving in the box and because of thin boxes that were all ripped the contents could have fall out of it. After that time, i got an email asking me for my tax id. Usually, merchants distribute Discount Code across a variety of outlets. I would never order from here again. Thankyou so much for doing this so that we all can get it easily. All of my orders from them have arrived on time and in perfect condition. purchases from Amazon.com. I recently received a customs charge over 60% of the item due to their incorrect customs declaration. I hope I can buy again any items from my favorites groups. You can always count on Cokodive to have merch for all kpop fandoms. COKODIVE always gives priority to customers' shopping experience. They won't refund because you can't cancel orders, but they still won't post it. 2023 Trustpilot A/S. I'm livid, upsetI placed my order on Jan 24th for the BTSMerch. These points can be used to get discounts on future purchases. I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. And i don't think i will again. I rewrote my query three times thinking that maybe there is something wrong with the chat function, since every other time I received a timely reply. All I am going to say is please shop around and don't get ripped off. A place to ask your K-Pop questions. I just hope they will send my orders asap. Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! I am from India. Here is at least $50USD more than the buyers website. They got my money and Im afraid I wont get them back. Once your return is received, we will examine and process your refund. Ive ordered from them about 3 times now and im so happy with all of my orders! BEST STORE TO BUY FROM IF UR FROM THE UK. They send products in cheap boxes and they're easily damaged. Can you still place an order? They always try their best to have orders shipped out as soon as possible and do a great job of packaging their items and keeping them safe. However, as soon as I asked about an order cancellation, not a peep from customer service. Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. Check out ALL our social media channels below, don't miss out our FREE GIVEAWAYS, WHOLESALE / RESELLER / GROUP ORDER INQUIRY. This offer will expire soon, buy it now. 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Shopping online can be very joyful if you know how to save your money! Absolutely horrible experience with them, the prices for the album is overpriced and it's impossible to reach any dort of customer support whatsoever. You can trust this brand for sure with your time and money. So very disappointed, pre ordered Proof, after reading good reviews. They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. We use dedicated people and clever technology to safeguard our platform. The cancellation request must be made immediately after receiving the order confirmation email and please note that if the order has been processed, they may not be able to cancel your order at Cokodive. Other than that the clothes are way too over priced I went shopping and had a look around. 24 Apr 2023 17:13:23 monetization. COKODIVE offers the best Korean AESTHETIC products like Korean fashion, beauty, KPOP & BTS merchandise + Idols fashion at affordable prices. Of course, the procedure is very simple. Date of experience: 02 November 2021 To cancel your order: Click Menu . Cokodive is legit. I couldnt change my order, which would have made them more money. All your payment information is encrypted and processed through Paypal,the most trusted online payment solutions on the web. The discount at Cokodive is even up to 30%. Verification can help ensure real people write reviews about real companies. If it's still early in the order process, you can get in touch to find out ifwe can edit your ordereditemsor change your delivery address. Go to Your Orders and select the order you want to cancel. Sometimes just need a bit of patience for shipping especially during covid and holiday times . I canceled all my weverse Proof preorders and ordered from cokodive instead and yes.you do get the POBs. I finally hit them with legalities that I had the right to cancel my order (to which they avoided by simply saying that's not their policy) and surprise surprise, my order was shipped a few . Information provided by various external sources. Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Return requests must be made within the first 3days after delivery. I will definitely be purchasing again from this site in the future. Never buying anything from them again. Then you need to search for COKODIVE and pick up the coupon you want to use. First of all I love the way they treat their customers,they literally thank each and every customer for supporting and buying their products. Part of Coupon Code can be superimposed and used when placing an order. Write an email that includes these details to the customer service . COKODIVE is based in South Korea. The price changed at checkout, what's up? Information provided by various external sources. Click "Checkout" bottom. Placed my fifth order last week and plan to make another one soon. You can trust this brand for sure with your time and money. albums have always come within about a week (I'm UK based) prices are a bit more but that is because shipping is included. If your order can still be canceled, you'll see the Cancel order option. Note: COKODIVEis not responsible for lost, stolen, or damaged shipments for returning packages. The Giveaways and unboxing they do are like omg!! They ship for free all over the world, and you don't have to worry about shipping charges because they do it for you. This was my first time ordering with them. This was on the 5th May. They tend to oversell a lot of and will cancel your order at any given moment! This attractive offer is equal for everyone, so each of you can feel free to use Promo Codes within its expiry date. Click Orders. But if you want to know the latest news you can register one. HotDeals uses cookies from third-parties or affiliate networks to I have made my purchase last February 20 but until now I havent received any updates from them if they have shipped my orders and they charged my account already. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thankyou so much for doing this so that we all can get it easily. Find the Discount Code which can help save the most. This time I preordered some photocards and I wanted to cancel my order due to regret. Date of experience: November 02, 2021 All of your products are shipped directly from K-pop in Korea. "I don't know if you have fully researched before you say this magazine is fake or not. All I am going to say is please shop around and don't get ripped off. Absolute horrid company, I beg you to use literally any other site than theirs. Information provided by various external sources. I'm not holding my breath. (Please note that if the order is already processed, we may not be able to cancel your order.). I wanted to cancel my order and followed the instructions from their website exactly without fault. i have been trying for weeks to get them to cancel Order #1607929 and have received no response. never do business with these re-sellers they take forever to ship -- if they ship at all and their customer service makes weverse look amazing.cokodive is the absolute worst you'd be better off buying from someone on ebay. And cokodive I'm so grateful and I'm so blessed idk how to thank you!! "THE BEST MERCH WEBSITE"EVER. I really do recommend them and i plan to place another order soon :). They emailed back saying the shipment would not continue unless i found someone who has one or if i get one somehow? I strongly recommend it to anyone debating on ordering off of them, they are such a reliable website and I really can't wait to begin ordering more things on cokodive when I get the chance <3