Free Pay As You Go SIM Cards: Review & Comparison 2023, Compare SIM Only Deals: Best Value Mobile SIM Cards In The UK, Unlimited Data Plans on UK Mobile Networks: Best Unlimited Data SIMs, UK Mobile Coverage: Check & Compare Across Networks, Download Speeds: Comparing 2G, 3G, 4G & 5G Mobile Networks, 5G Coverage UK: Check 5G Coverage & 5G Coverage Map For Your Area, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Best Pay As You Go Bundles: UK's Cheapest Prepaid Mobile Plans, 5G SIM Only Deals: Best 5G SIM Cards Compared, Standard analogue phone line or Digital Voice. But can you keep your provider-linked email address if youswitch broadband provider? If youre offered an analogue phone line to begin with, youll be invited to move to Digital Voice before the end of 2025. Read on to discover why exactly you need to keep these things in mind. Like BT, you can still access yourPlusnetemail account after you switch to a new provider if youre willing to pay a monthly fee. The whole thingcosts $100 up front, a $30 discount from the usual $130 thats about the same priceas two months of landline service. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Hi Vicki John On BT Mobile, youll get unlimited minutes included on all plans (this would cost you 15.67/month on a BT landline). Mobile Data: How Many Gigabytes Do You Need & How Long Will It Last? The anytime calls is a 24/7 service. - edited our guide on how to cancel your broadband service, BT Fibre 1, Fibre 2 & Fibre Essential: BT Broadband Plans Compared, Best Sky Glass Deals: Get Sky TV & Netflix Free For 3 Months, BT Full Fibre 100, Full Fibre 500, Full Fibre 900 Review: FTTP Broadband, BT Complete Wi-Fi Review: A Guaranteed Wi-Fi Signal In Every Room, BT Hybrid Connect Broadband: Unbreakable Wi-Fi With Backup From EE, BT TV Review: Flexible Entertainment & Sport Packages With BT TV Box, BT Halo 3 Review: Unbreakable Wi-Fi, Home Tech Experts & Smart Hub 2, BT Digital Voice: What Is It & Digital Home Phones Compared, BT 4G Home Broadband & Hub: 4G Broadband With 15Mb & 30Mb Speed, BT Business Broadband Review: Essential & Halo For Business Plans, Superfast VS Ultrafast Fibre Broadband: Providers & Download Speeds, Broadband Upload Speeds Compared: ADSL & Fibre Upload Speeds, Cancelling Your Broadband Service: How To Cancel & Early Exit Fees, Understand Broadband: Different Broadband Types, Speeds & More, Compare Broadband Deals: Best Fibre Broadband Providers In The UK, 4G Home Broadband: Best 4G Broadband & Hybrid Broadband Deals, Switching Broadband Provider: How To Change Broadband Provider In UK, Compare TV Deals: Best Sport & Entertainment TV Deals In The UK, Sky Sports: Whats On & The Best Sky Sports Deals (Summer 2023), Lycamobile AloTurka SIM: Plans With Inclusive Roaming in Turkey & the EU, Lycamobile UK eSIMs: Plans From 1/Month With No Contract & No Credit Check, Best SIM Cards for Using Your Smartphone in India, Sky Sports: What's On & Best Sky Sports Deals (Summer 2023), PAC Codes: Transfer Your Mobile Number To A New Network. on 9h44 @maikeru If you are only worried about your parent using it you could try an entirely different solution, get an Amazon Echo device (a basic one the dot is about 40 ) set it up and all that would be needed is to say "Alexa call ####" and they would not need to know the number as you could change it at will. You can cancel your BT service by calling them on 0800 783 1401. So if people don't ever use their landlines because they have 2 mobiles in their home there's no savings to be made? All rights reserved. She said that she would Credit me for the month of January and arranged an appointment for the 20th of February between 1pm and 5pm. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Find out about the cancellation process and about any exit fees that might apply. Re: Can I stop my landline but keep broadband? Hi Michael, We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Because I need a fixed IP address it limited my options for changing internet provider, but I probably should have moved my phone service a while ago. 10-01-2022 You still need a "landline" of some description whether it is copper or fibre in order to receive broadband and as such you pay for that albeit it is included in the price of your broadband rather than being shown as a separate cost. on For step-by-step instructions on how to switch to BT, please select your current broadband provider from the list below: Switch to BT Broadband Your step-by-step guide to switching, Your current broadband providerEEJohn LewisNOWPlusnetShell EnergySkyTalkTalkVirgin MediaVodafone. This works out as being 82.5% of your remaining monthly charges. After the end of my contract with BT, followed by months of paying over the odds and not getting round to making 'the call', I have just successfully saved myself 318/year off my broadband package (which includes landline rental & 700 minutes) using your 'Haggle with BT' tips. Please let me know by e-mail when there is a reply to my message. As has been mentioned there's no need to cancel your broadband. Optional - Marketing cookies. His work also appears in The New York Times and PC Magazine and on CBS News. So Netgear, based in San Jose, California, has introduced a Wi-Fi router for just such occasions. 9h38 Youd need a Government Gateway account, but again, quick, easy and free to set up. - edited Cancelling your current provider Normally we can let your provider know you're switching to Sky Broadband & Talk, so you don't have to. I immediately exercised my right of cancellation within 14 days and BT are saying that the change to wholly broadband is irreversible. I no longer use or need my landline. A different privacy policy and terms of service will apply. Besides that, theres nothing to stop you from using a mobile phone as your home phone simply place your mobile phone where youre used to keeping your home phone. Will I have to change my broadband plan . 20-03-2022 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Phone companies don't want to support them anymore as they switch to fiber optics and have been accused of going out of their way to discourage landlines, according to customer complaints in California and elsewhere. I don't want my landline any more , don't use it and just have mobile with BT but also broadband, if I stop my landline will my broadband contract still continue ok? BT has been a big name in broadband for a long time and it's rated highly for customer service. On the date that your new BT service goes live, youll need to unplug your old broadband equipment and replace it with the new equipment from BT. At Broadband Genie you can save on broadband with the latest offers from the best providers. Click Accounts and Import and then 'Import mail and contacts. 30-01-2022 BT should supply packaging to send back the equipment. BT broadband early cancellation fees. 2005-2023 Ken's Tech Tips. If youre cancelling your broadband service for any other reason, youll need to contact BT to cancel your service. on This would free you up to choose an ISP that offers a no landline phone deal for your broadband albeit you still pay for a landline but it is included in the broadband price. Thanks for your comment and sorry to hear about the problems youre having on BT. You could save a ton of money in the process. on 20-03-2022 Doing a quick search, the change to the process will not come into forced until December which is too long to wait. If youre unable to get a BT service at your new address, you wont be liable for paying a termination charge. Any repairs are passed on to Openreach in exactly the same way as BT Retail do but you might get less priority when it comes to fixing a fault. BT now offers broadband without a landline. They start from 29.99 per month with the price varying depending on the speeds you require: Theres a range of special offers available including a 100 reward card when you sign up for Fibre 2. I have a 24 month contract for Broadband, this started on the 25th January. Even if you do miss any out you should still be able to log in with your old email address, as long as you still remember the password. As many as 40% of all broadband customers are currently out of contract, according to telecoms regulator Ofcom. "We are now entering an era where it is actually safer to call 911 from a cellphone because of all of the additional information that you are able to share, says Chief Executive Michael Martin of RapidSOS, which works with thousands of 911 call centers across the U.S. For example, Apple iOS users can choose to share critical health information via the Apple Medical ID feature, a potentially lifesaving function. Ooma's Telo 4G package uses4G cellular serviceto place residential phone calls instead of piggybacking on your internet service. 19-03-2022 If you are moving to another provider you do not need to cancel your broadband, the new provider will do that for you. Re: Cancelling landline There is no online method to cancel you have to actually phone up to cancel If you try CS 150 OR 0800800150 FROM mobile. 15h30. 17h34 Or would this risk me losing my telephone number completely? 20-03-2022 Thank you for all that, iniltous, it was very helpful. But you'll need to get in touch with your provider to cancel if you're with Virgin Media or another provider that doesn't use the Openreach network. Inspector_Clouseau Forumite. Also do you have to return their BT modem when the term ends? Getting one repaired can take several months. The losing provider isnt the instigator of the move, so if the gaining VoIP provider says you will lose broadband by porting the associated phone number , but can reorder broadband ( either with no number or with a different number ) then thats between them and you..there are changes coming to the number port process where the number range holder will keep open the possibility of porting for 30 days after the number is ceased, this should make it easier , you would simply renumber the landline , the old number , which currently would cease and not be portable , would then be available for the next 30 days and the VoIP provider could import the number , you would be liable for the renumber charge . 9h41. Take the first step in addressing hearing loss concerns by taking the National Heaering Test. I guess the landline providers like BT do not want to make it too easy to leave them, the new line rental providers want you to also take their telephone services, and VOIP providers seem more interested in business customers then it to be worth their effort. The cost of the landline connection is included in the broadband cost, so there would not be any saving. 09-01-2022 on The short answer is yes, sometimes. For several years, it has delivered very inexpensive VoIP service that competes with the likes of Vonage. The combination modem and router doesnt support a 5G cellular connection, which is the fast next-generation cellular network that is spreading across the country. By continuing to access this website, you consent to the storing, accessing and sharing of this information. If not, is there any better option than losing internet access for a few weeks? As far as I'm aware, a saving of 5/m can be made by having broadband only with no telephony package, known as SOGEA. Not only does this broadband deal come with an average download speed of 1,130 Mbps, it also comes with Virgin TV, unlimited calls to UK landlines & mobiles, Netflix, and an O2 sim card with unlimited data. 11h30. VoIP converts your voice into a digital signal, so that it can be sent between computers and other devices on the internet. Can I cancel my BT landline and keep broadband? The cable company come-ons can save you money by giving you a discount on your cable bill, but the voice service generally is inferior to what you would get from a dedicated VoIP service such as Vonage. Plus you'll pay taxes of $2 to $8 a month depending on your location. By the end of 2025, BT is planning to switch off their analogue phone network across the UK. Alternatively, you can keep BT running alongside your new broadband provider to avoid paying an early exit fee to them for cancelling your service. I guess that means I can ask the VOIP provider if they can do port with renumbering that you described, but if not I will just have to accept having to take out line rental with the new internet provider for a year. 12h34, 20-03-2022 In this article, well explain how you can cancel your BT Broadband service and any exit fees that might apply when you end your BT service. If you've been using the email address linked to your broadband account, you should be able to keep your email address if you switch providers. I don't have broadband and all I want to do is cancel my line rental. This funds the production of our content, keeping the website free for everyone to use. Be sure to update as many of your login details as possible while you still have access to your old provider-linked address as you may need to confirm the new details. 14h38. These are often necessary for the site to function properly and required to achieve the purposes illustrated in our cookie policy, where you can manage your consent options. Re: Can you port a number from a cancelled BT landline? (And I accept the consequences of VOIP not working in a power cut etc.). Which makes it too much of a risk to attempt. Search on Uswitch to find the right broadband package for you. 9h45. My situation is that I had a BT landline set up when I moved into my current address long ago. document.getElementById("comment").setAttribute( "id", "a826a326e5bcb1d47206cc3ab1708fbb" );document.getElementById("f523e52696").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. 09-01-2022 The other lady confirmed that she would email me my bill and phone number. As of June 2020, more than 80 percent of adults ages 25 to 34 say they've gone totally wireless, while only 35 percent of people 65 and older have done so, according to the federal agency, which is part of the Centers for Disease Control and Prevention. We've kept the BT Broadband option open for a couple of years but have decided it's time to burn our bridges while at the same time retain our e-mail addresses. I have experienced slow broadband, no broadband,. My understanding is that we would have to pay an early termination fee of 12 months x 56, ie 672 which we can Ill afford. When you sign up for a new broadband package, most providers will include a free email address. Since BT totally failed to provide the commitment they had given you in the contract, it should have been an open and shut case to cancel the direct debit claim back all of the money youd paid, by using the governments Money Claim On Line service. There are a number of exchanges and areas of the UK where customers and businesses are experiencing serious disruption to their broadband service as a result of BT problems at exchanges or on the BT network, and due to work being carried out by BT. If youre living in a Digital Voice area, youll also be sent your Digital Voice equipment if youve signed up for a landline. You can check this on the Financial Services Register by visiting the FCA website.