[102][103] Live Nation cited several letters of support within its testimony, including one from American country singer Garth Brooks. Ticketmaster has a total of 62 apps, including 31 iOS apps, and 31 Android apps. If you do not claim your tickets by this date then they will be re-allocated", as a result many people had already booked hotels or the day off work in anticipation that they had already gotten the tickets. Such services save time and are a cost-effective way of buying movie and event tickets. ticketmaster.com Ranking. Suppliers across the globe are opting for various measures to stay competitive in the emerging market. "[90] Following investigations initiated by the Tennessee Attorney General[91] and the North Carolina Attorney General on the grounds of consumer rights violations,[92] the federal Department of Justice began an investigation into Live Nation Entertainment and Ticketmaster on November 18. It also noted that its international ticketing business drove growth in fee-bearing tickets and gross transaction value (GTV), led by strong international concerts ticket sales. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This cookie is used for the website live chat box to function properly. A large media company with 6,678 employees and an annual revenue of $16.7B, Ticketmaster is headquartered in West Hollywood, CA. The cookie is used to store the user consent for the cookies in the category "Performance". These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Complimentary 10 hours free analyst time for market review, 3. Live Nation Entertainment annual revenue for 2022 was $16.681B, a 166.11% increase from 2021. Ticketmaster's revenue growth from 2010 to 2022 is 229.43%. Data delayed 15 minutes unless otherwise indicated (view delay times for all exchanges). [114] Following this, tickets were available on third-party resale platforms such as Viagogo, with a general admission standing ticket for the final, originally priced at 380, being sold for up to 11,800. Leading companies operating in the marketplace include Razorgato; StubHub; Ticketmaster; Tickpick; Fandango; AOL Inc.; Atom Tickets LLC; Fandango; Movietickets.com; Big Cinemas; Cinemark Holdings Inc.; BookMyShow.com; Vue Entertainment; Mtime; and Kyazoonga. Over here, at SignHouse, we're producing more of what you just read. [73][74] In a related case, Ticketmaster filed suit against its liability insurance carrier, Illinois Union Insurance Company, a subsidiary of ACE Limited, in 2010 for failing to aid in its defense in the 2003 suit. Let's now look at the key data about Ticketmaster Entertainment! Grand View Research is registered in the State of California at Grand View Research, Inc. 201 Spear Street 1100, San Francisco, CA 94105, United States. This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. The simpler and more efficient DocuSign Alternative. Highlights (year-over-year) Revenue Up 10% for the Quarter to $3.2 Billion Operating Income Up 27% for the Quarter to $172 Million Adjusted Operating Income Up 23% for the Quarter to $319 Million 73 Million Concert Tickets Sold for 2019 Shows, Up Over 4 Million through mid-July Sponsorship & Advertising Committed Net Revenue Up 18% Year-to-Date Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Various technological advancements have changed the way consumers buy services and products. [60][61] In the mid-2000s, Ticketmaster engaged in primary market auctions that reduced the rents involved in secondary market scalping however, Ticketmaster ended these primary market auctions, opting instead to enter into the secondary market. New and enhanced programming alternatives is expected to expand the industrys customer base and increase patronage for exhibitors. Global Online Event Ticketing Market Size Report, 2025. Ltd.; Cinemark Holdings Inc.; Cineplex Inc.; Kyazoonga; Fandango; Inox Leisure Ltd.; MovieTickets.Com; EasyMovies; Mtime; RazorGator; StubHub; Ticketmaster Entertainment; Ticket, please. According to TICKETMASTER SPORT LIMITED latest financial report submitted on 2020-12-31, the company has a Turnover of 8M, Gross-Profit of 6M while the Cash is 9M. Explore purchase options. She said that she was "not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could." This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2014 to 2025. Ticketmaster immediately published a statement saying they are working to fix the issues "as the site was unprepared to accommodate the sheer force of hundreds of thousands of Swift fans",[86] and subsequently reported that "hundreds of thousands of tickets" had already been sold and rescheduled the remaining onsales to a different time, including the Capital One onsale to November 16. Ticketmaster revenue is $16.7B annually. Their most recent investment was on Sep 12, 2008, when Active Network raised $92.3M. [41], Fee amounts vary between events and are dependent on the venue, available delivery methods, and preferences of the artist. The 2022 FIFA World Cup is scheduled to be staged in Qatar; this is likely to provide an impetus to service providers in the country. [5] Under Rosen, the company moved into publishing and set up a travel agency and acquired rival Ticketron in 1991, making it the market leader. [88] Several US lawmakers took notice of the issue. Ticketmaster is funded by Upfront Ventures. See for yourself. Revenue $1.8 B Y, 2016 Company summary Overview Ticketmaster is a live event ticketing company. There is intense competition among online ticket providers to secure the rights for selling these tickets from concerned parent bodies. Clients control their events and set ticket prices, and Ticketmaster sells tickets that the clients make available to them. [121], Ticketmaster has partnerships with venues, professional sports leagues, musical acts and theatre tours[122][123][124] and target corporation in the United States and internationally. [58], Ticketmaster secretly partners with scalpers to drive up prices for consumers. [30], In 2016, Ticketmaster released a statement in favor of the Better Online Ticket Sales Act (BOTS Act), which banned the use of ticket bots to buy large amounts of tickets online and resell them at inflated prices. [22] The new company, which would be called Live Nation Entertainment, would also be subject to provisions for 10 years that prevented it from retaliating against venues that partnered with competing ticketing firms. The rapid growth of Internet users across the globe has provided bright prospects for e-marketers. RFID tags are useful in multi day events, it includes customer information which is displayed at the time of security check. (of the document filed at Companies House), Companies House does not verify the accuracy of the information filed. The firm said much of its growth came through reduced customer acquisition costs across both primary and secondary ticketing and from increased secondary ticketing volume, notably the NFL and other sporting events. [14], In January 2008, Ticketmaster acquired Paciolan Inc., a developer of ticketing system applications and hosted ticketing systems, after litigation over the potential breach of antitrust laws. These cookies track visitors across websites and collect information to provide customized ads. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Free upgrade to enterprise license (allows to share across all company locations), 5. [36], Typically, fees added to a ticket's face value have included:[37][38][39], As the Los Angeles Times has explained, "the 'service fee' is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster pockets that fee. This is an essential cookie for the website live chat box to function properly. Ticketmaster is available on Google Chrome (download latest), Microsoft Edge (download latest), and Mozilla Firefox. Choose reports from a database of more than 10,000 reports. The peak quarterly revenue was $6.2B in 2022(q3). Ticketmaster.com visitors spent an average of 3 minutes, and 18 seconds booking tickets. [27] In 2018, Ticketmaster acquired UPGRADED, a company which converts physical tickets into digital ones, utilising blockchain. In 2022, Ticketmaster reported an incredible success, with revenue of $12.3 billion - a staggering increase from the $6.3 billion reported in 2021. Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. Ticketmasters Monthly Active Users (MAU) is 113.6 million. [35] Some economists and activist groups have claimed that high ticket prices are due to a lack of competition within the music industry. Ticketmaster covers numerous events in various industries. All rights reserved. Ticketmaster's funding is not shown to the public. The word "Ticketmaster" was trending number one worldwide on various social media platforms such as Twitter and TikTok. [34], The face value of Ticketmaster tickets is determined by the artist or client. Yes, Ticketmaster is bringing its advanced digital ticketing technology to South Africa, with headquarters in Cape Town. For instance, they offer food at highly discounted prices at the event locations in a bid to remain competitive. Since 1995, Ticketmaster has controlled more than 80% of the market for primary tickets to significant concerts. Live Nation has reported revenue growth of 7% to $11.5bn in 2019, with a 10% rise in ticket sales year-on-year to 38 million. Employees 1.0-5.0K Agree? [55][56] In 2018, the United States Department of Justice began reviewing complaints by AEG that claimed the company had engaged in anti-competitive practices. [82] Smith priced tickets for the Cure's concerts for as low as $20, but Ticketmaster charged fees that equalled more than the price of the base ticket. Ticketmaster peak revenue was $16.7B in 2022. The company currently specializes in the Entertainment, Application Software, E-commerce areas. MEA is anticipated to witness considerable growth over the forecast period. Risk Factors" of the company's most recent Annual Report filed on Form . Operating Free Cash Flow Up 3.9x to $1.8 Billion, Adjusted Free Cash Flow Up 94% to $967 Million, Converting 69% of AOI. Ticketmaster Delivers Another Record Quarter - AOI Up 86%, Transacted GTV Up 76% . [11] In May 2000, Ticketmaster Online-CitySearch acquired TicketWeb Inc., a ticket vendor that sold tickets online and over the phone. Ticketmaster's peak quarterly revenue was $6.2B in 2022(q3). Electronic signature software built specifically for you. [35] In addition to the face value price, venues and Ticketmaster add fees to pay for their services. Ticketmaster has had 2 exits. Ticketmaster, the global leader in live event ticketing, today announced a part acquisition of Thai Ticket Major (TTM), headquartered in Bangkok, Thailand. Their most recent acquisition was ThaiTicketMajor on Jul 21, 2022. Social media has positively impacted event marketing and promotions, as customers build communities and pages, and share their experiences worldwide. PDF. Their stock opened with $14.50 in its Nov 19, 1996 IPO. Compared with the previous year, the company reported a Turnover decrease of -162.25%, which is an equivalent of 12.6 million. Use this image Source: Zippia, Economic Liberties Ticketmaster Market Capitalization Ticketmaster.com gets most of its social media traffic from YouTube, followed by Facebook and Twitter (Desktop). "[78] The allegations were first reported in 2017 when a former CrowdSurge top executive hired by Ticketmaster hacked into his former employer's database. (100% free). They also offered refunds for the full cost of the tickets. 1. ", "Ticketmaster Has Its Own Secret 'Scalping Program,' Canadian Journalists Report", "Ticketmaster Responds to Senate Letter Investigating Resale Controversy: Exclusive", "Ticketmaster Faces Class-Action Lawsuit After Scalping Report", "Secretly Recorded Phone Call Offers Window Into How Live Nation Helped Metallica and Other Artists Place Tickets Directly On Resale Market", "Ticketmaster data breach: Thousands of customers may be affected", "Ticketmaster admits personal data stolen in hack attack", "Ticketmaster admits user data was stolen in breach", "The Ticketmaster breach what happened and what to do", "The Ticketmaster hack is a perfect storm of bad IT and bad comms", "Ticketmaster warns Australian customers of possible data breach", "Chat bot opens door to Ticketmaster payment card hack", "Ticketmaster Agrees to Tentative Settlement", "Ticketmaster voucher settlement was a debacle and it will get worse - MoneySmart - the Buffalo News", "Ticketmaster LLC Locks Horns with ACE Group Company Over Errors and Omissions Coverage", "Ticketmaster Canada Settles Deceptive Pricing Lawsuit for $3.4 Million", "Ticketmaster to pay $10 million in fines after admitting to illegally accessing competitor's computers", "Ticketmaster admits it hacked rival company before it went out of business", "Ticketmaster Accused of Hacking Rival Firm's Database", "Bruce Springsteen Fans Furious at Ticket Prices Going as High as $4-5K, Due to Ticketmaster's 'Dynamic Pricing', "Blink-182 Tickets Are So Expensive Because Ticketmaster Is a Disastrous Monopoly and Now Everyone Pays Ticket Broker Prices", "Ticketmaster to refund some fees after The Cure's Robert Smith says he was 'sickened' by prices", "Ticketmaster was 'experiencing technical difficulties' and outage reports surged as presale started for Taylor Swift's Eras tour", "Taylor Swift Fans Crash Ticketmaster Site", "Taylor Swift Tickets Are On Sale. Event-Related Deferred Revenue of $2.3 billionAlmost Double Year-End 2019 Confirmed Show Bookings and Ticket Sales Up Double-Digits Across Major Venues 45 Million Tickets Already Sold for 2022 Shows, with Pricing on Top 10 Tours Up Over 20% (vs 2019) Sponsorship Commitments Up Double-Digits Relative to 2019, Already Over 80% Sold For Year [43][44], As of 2016, ticket resale was Ticketmaster's fastest growing business. Hey! It costs you nothing to try SignHouse! Tickets are sold through Ticketmaster at a rate of roughly 18 times per second, with a face value of $202 on average. The table below includes Ticketmaster employees throughout the year from 2010 to 2022. Movie tickets purchased through online platforms are expected to witness a CAGR of 7.6% over the forecast period. Terms of Use. Fans that either failed to verify their vaccination status or tested positive would be denied access to the event. But opting out of some of these cookies may have an effect on your browsing experience. However you may visit Settings to provide a controlled consent. [129][130][131] In 2008, Ticketmaster entered into an agreement with the National Football League (NFL) to manage its resale market on NFL TicketExchange. These tickets are equipped with barcodes or QR codes, which are scanned by attendants to ensure authenticity. Earnings Webcast. [7][8], In November 1993, Microsoft co-founder Paul Allen acquired an 80% stake for more than $325 million. [120] Ticketmaster has been criticised and the email labeled "misleading". [19] Front Line CEO Irving Azoff became CEO of the new company, which was renamed Ticketmaster Entertainment. Ticketmaster revenue is $16.7B annually. For the three months ended March 31, 2022, net cash provided by operating activities was $1.2 billion and free cash flow adjusted was $89.1 million. Over 2 million tickets were sold on Ticketmaster for Taylor Swift's The Eras Tour, which was the most tickets ever sold for an artist in a single day. The report will account for Covid19 as a key market contributor. Ticketmaster is a company selling tickets to various events all round the world. Annual Revenue $1.0-5.0B Agree? Ticketmaster has 6,678 employees, and the revenue per employee ratio is $2,497,941. Ticketmaster Nederland is an Entertainment company located in The Hague, South Holland with $5.00 Million in revenue and 36 employees. [47] The investigation was closed without action in 1995, though the Justice Department stated it would continue to monitor the developments in the ticket industry. This cookie is set by GDPR Cookie Consent plugin. Mobile devices have gained popularity as the preferred device for purchasing tickets, which can be largely attributed to declining prices of Internet packs, coupled with growing penetration of high-speed 3G and 4G connectivity among masses. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. After Smith expressed his outrage, Ticketmaster refunded a portion of the fees to the purchasers. The growing advancement in data analysis and gathering, and wireless technology is significantly impacting events globally. Free business intelligence platform with subscription, 4. Revenue is expected to show an annual growth rate (CAGR 2023-2027) of 3.59%, resulting in a projected market volume of US$82.61bn by 2027. It added average ticket prices for its amphitheatre and arena shows are up double-digits since 2017, while sales of dynamically-priced Platinum tickets were up 66% for the year across 3,000 shows. By keeping a price cap in place, you're really just driving the [resale] business into the shadows. The VIP package includes various benefits, such as premium food and beverages, back stage access, preferred seats, and VIP rest rooms. Ticketmaster Revenue In 2022, Ticketmaster reported an incredible success, with revenue of $12.3 billion - a staggering increase from the $6.3 billion reported in 2021. [125] Ticketmaster has partnered with musical acts such as Taylor Swift,[126] and the Trans-Siberian Orchestra,[127] and theatre productions such as Hamilton and Harry Potter and the Cursed Child. Ticketmaster benefits from record month of on-sales - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. Moreover, factors such as strong economic growth and prosperity, shift towards western oriented lifestyle, rising broadband penetration, and the launch of new age multiplexes, are expected to drive the market growth in countries, such as India and China, over the forecast period. Increased proliferation of the Internet and the growing trend of usingmobile applications for booking movies, sports, and live event tickets online are expected to impact growth. None of the information on this page has been provided or approved by Ticketmaster. TICKETMASTER UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . On Ticketmaster.com, desktops drive 18.6% of visits, while 81.4% of visitors come from mobile devices. Rapino added: The strength of our business is continuing in 2020, with concert tickets sold through mid-February for 2020 shows up 10% to 38 million, and a pipeline of 4,700 confirmed arena, stadium and amphitheatre shows, up 30% from the same time last year. We value your investment and offer free customization with every report to fulfil your exact research needs. [48], In a 2009 article by the CBC, Ticketmaster argued that legislation was needed in Ontario to protect fans from scalpers and unauthorized ticket brokers saying, "You and I both know there is a thriving ticket-broker industry so the law is really a fiction We very strongly feel the law needs to be modernized to reflect the reality of internet commerce. [87], Fans and customers online widely criticized Ticketmaster for a flawed ticketing model that obstructed them from purchasing tickets. The U.S. is estimated to witness significant growth over the next few years due to the greater presence of the tech-savvy population in the country with growing disposable incomes. By continuing past this page, you agree to our terms of use. Get documents signed as fast (and simple) as possible. Official Platinum Seats are premium tickets to concerts and other events made available by artists and Event Organizers through Ticketmaster. Live Nation has also reported an 8% increase in concert revenues in 2019, with its international fan count up by 11%. "[40] In other words, "Ticketmaster is effectively paid to be a punching bag" for consumer frustration with opaque add-on fees, and then some of the fees find their way back to the artist or venue. Customers can compare prices, service features, and after-sale service facilities, further boosting adoption. [99], On January 24, 2023, a three-hour hearing by the Senate judiciary committee,[100] titled "That's the Ticket: Promoting Competition and Protecting Consumers in Live Entertainment", to analyze "the long-simmering dissatisfaction over the 2010 consent decree governing the merger of Ticketmaster and Live Nation", was held at 10:00 am EST in the Hart Senate Office Building, Washington, D.C.[101] The hearing was telecast live.