If there's really no such, feel free to post your answer with an app from my list, if you found a satisfying candidate. Want more content like this? With the ability to now make this PC/iOS Phone connection, we hope our Windows 11 customers will never have to worry about missing an important phone call or text while focusing on their Windows PC. Privacy Policy. Thank you, Ill share that feedback with the team who manages the page. Edit: I overlooked the fact that you are using the trial. If you get a new phone you'll need to re-activate Duo Mobile. Your token can get "out of sync" if the button is pressed too many times in a row and the generated passcodes aren't used for login. To do that, you'll need to reboot your phone. This is generally the most reliable way of receiving a login request and should work if the app and account are functioning properly. Unlike FaceTime, Duo has an app on iOS and Android devices and works on the web and. . What is Wario dropping at the end of Super Mario Land 2 and why? Select Notifications. Learn more. If in some case, you end up breaking access to app ops through something like the application manager, you can reset the permissions for an app: For more control over detailed permissions, you can use pm in the terminal. I just assumed the fact it was "grayed out" was the issue, but it turns out it was other settings. Select Apps and scroll down to select Duo Mobile. This will often fix itself after you pull-to-refresh. Download and install the free Duo Mobile app. iPhone, iCloud, iPad, iPadOS and macOS are trademarks of Apple Inc. Ali Akgun, Corporate Vice President, Windows and Devices, recently announced that Windows 11 was expanding our Phone Link feature. To see the app in action, watch this short video: If you need help with Duo Security multi-factor authentication, please contact the Help Desk at (208) 426-4357 or email [email protected]. Duo has been upgraded to Meet as your one app for video calling and meetings. Attempts to send a test Duo Push notification. But the issue is more conceptual, the reason I asked three questions under one hood. Duo Notification Not WorkingGoogle Duo Notifications Not WorkingGoogle Duo Notification Sound Google Duo Notification Settings The same applied later for phone calls. Use Google Meet features in the Google Duo app Make a call Make calls with Google Duo Preview video calls with Knock Knock Leave & check messages with Google Duo Block or report. How do I change the notification policy for such apps? Battery saver can block Duofrom sending notifications. Using notifications_policy.xml in Android 4.2 and 4.4, I can easily disable app notifications for any of the app regardless of that greyed out check-box, so I don't have to rely on third-party apps. Answer. As for why and when (or essentially, in what condition it applies), your guess of system apps is on the right track. Scroll down and select Duo Mobile. V opanm ppad podejte sprvce o zasln novho aktivanho odkazu. This means if your phone is tucked away during a presentation or focus time, youll receive notifications on your Windows PC and can choose which action to take all on your Windows 11 PC. Duo has been upgraded to Meet as your one app for video calling and meetings. I wasn't aware of the appops difference between Lollipop versions. What are the advantages of running a power tool on 240 V vs 120 V? To receive Duo notifications on your computer, give notification permission to Duo in your browser settings. According to Android Police , Duo users can now call people who don't have the app installed . What's causing it and how do I change it? Above that at the top is 'Show notifications' but it's completely greyed out for text and the toggle is on but also greyed out. If the Compatibility View button displays in the Address bar to the right of the page address, you can click the button to exit Compatibility mode. After looking for answers as to why this is the case, all I can find is that my device does not support Push Notifications. Step 1: Download the Duo Mobile app. Also, I failed to say that you can contact support to see about having phone callback enabled for the free version. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. ) in, 09-22-2021 Not available for iPad (iPadOS) or macOS. 04:14 PM You do not have permission to remove this product association. in, 09-23-2021 See the article What do I do if Im locked out of Instagram, Facebook, or another third-party Duo Mobile account? Your wireless network must allow communication via the following ports to Google's servers: TCP 5228 TCP 5229 TCP 5230 ohh. The minimum supported operating system version for Duo Mobile version 4 on Android devices is Android 8. With group accounts, when a Duo push is the most secure authentication method for an account, the default push-enabled device will receive a push notification the first time someone logs into it with a new browser. Tap on it. Open Settings in Android OS (not in the Duo Mobile app). Where does Lollipop stores notification policy? I"m not sure if this is a Google, Samsung, or AT&T problem. Re-open the app: To start Duo again, quit and re-open the app. and our Better news, some of the other trouble shooting items I tried worked last night. I use Duo Mobile to generate passcodes for services like Instagram and Facebook, and I can't log in. Hi @JPollack, it sounds like you might have automatic push enabled. Device compatibility may vary. - Firelord Aug 24, 2015 at 15:11 If you're not getting call notifications or theyre delayed, try these tips to fix the problem. Fully close (double-tap home button and swipe up) Duo Mobile. You may enroll your new device yourself using Duo's device management portal if self-service is enabled. To accomplish the same thing as unticking the "show notifications" box in the application manager: From my experience, using deny as a mode can break appops so that permissions can't be accessed or changed from an app, so I recommend using ignore, which is what the system uses. The ability to send SMS passcodes using the traditional Duo Prompt can be accessed via the Enter a Passcode option. Connect and share knowledge within a single location that is structured and easy to search. On your Android device, open your device's Settings . Click Text me new codes to send an SMS with new passcodes. There could be a few different things going on here affecting push authentication for the Duo Admin Panel: Duo Mobile accounts must be activated separately for user and administrative login. Search "Duo Mobile" in your device's app store. There are some apps for which "Show Notifications" is greyed out, thus effectively barring you from changing the notification policy of that app. Other manufacturers may have their own battery saver modes to check: latest version of Duofrom the Playstore. Camera flash for notifications on the Galaxy Note 9. Where does Lollipop stores notification log? No Duo Mobile releases are available for Android versions earlier than 7. Download the free Duo Mobile app to your cell phone or tablet ( App Store or Google Play Store ). In some cases this can happen by accident if the token is stored next to other objects in a pocket, backpack, etc. Interestingly enough, also happened to my MiL on an iPhone12 in the past month, reinstall fixed it. Why typically people don't use biases in attention mechanism? If you've tried the suggestions here but can't get Duo Push working or reactivate your device yourself, please contact your organization's Duo administrator to request reactivation of Duo Mobile. Learn more. Summary: as of the latest version (Android 5.1.1 Lollipop), the checkbox is disabled if: From InstalledAppDetails.java (this is what "App Info" displays). Uncheck the "Display all websites in Compatibility View" option if present and enabled. Duo has been upgraded to Meet as your one app for video calling and meetings. How to combine several legends in one frame? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Users are encouraged to upgrade to the latest version of Android supported by their phones and install the current Duo Mobile release from the App Store if running Android 8 or later. No Duo Mobile releases are available for iOS versions earlier than 10. Contact your system administrator if you have an issue that isn't listed here. rev2023.4.21.43403. Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. I was looking at settings in mine and it has 'Receive 1:1 calls' and group calls in what would be the on/enabled position but it's greyed out with white text for the selection. Duo Mobile was removed from the App Stores for iOS 11 and 12 and earlier iOS versions. Why is it shorter than a normal address? We recently announced that Windows 11 was expanding our Phone Link feature to enable the connection between a Windows 11 PC and an iOS mobile device with the goal of . If it was not yet checked, check it. Can someone explain why this point is giving me 8.3V? When a caller phones me, I hear nothing - but the screen tells me a call. Sometimes there are issues with GCM on the device, like out-of-date play services, that prevent the device from receiving push notifications properly, you should update Google Play Services if possible to alleviate this. How to remove the icon, caused by a voicemail, from Status bar? Read More. We can go to Duo and call each other but it never actually rings on the other end. Users with compatible devices are encouraged to upgrade to the latest version of iOS and install the current Duo Mobile release from the App Store. Thank you for pointing me in the right direction. Good luck! Verify that notifications are configured how you want them. 01:03 PM Apps not made by Google, like Juice Defender or Antivirus, may not allow notifications to work. If you're not getting call notifications or theyre delayed, try these tips to fix the problem. Which versions of Android does Duo Mobile support? Click the Call Me button on the Duo Prompt (or type "phone" in the "second password" field if you don't see Duo's interactive prompt) and Duo will call your phone. Navigate to Tools Compatibility View settings and make one or more of the following changes: Click the Close button to save your change. How to check for #1 being either `d` or `h` with latex3? Checkthat notifications aren't blocked in both these places: If you've used "Force stop" to stop the Duo app when it wasn't working, you'll need to re-open the app to get notifications from it. Ring volume in Settings/Sound & notification is greyed out. I've noticed this issue for system apps only? So your notifications options are off and grayed out? All the built in notification tones are now gone after clearing the Media Storage app's data. Today, we are excited to announce that Microsoft Phone Link for iOS on Windows 11 is beginning to rollout to our global audience in 39 languages across 85 markets. Learn how to turn off battery saver. It would be much appreciated if a bit more reasoning concerning my point 1 and 2 is provided. Use Google Meet features in the Google Duo app, Learn about call & meeting encryption in Google Duo, Get started with Google Duo on Samsung devices, Use live sharing on Samsung S22 and Pixel devices, Limit how much mobile data Google Duo uses, Fix missing or delayed call notifications, Fix problems using Google Duo on your display or speaker, Your Google Duo calls & meetings stay private with encryption, Your facial data stays private with Duo Effects & Portrait Mode. My wife and I called each other and we got the notifications!I guess I can cancel this request. If the application provided recovery codes to you when you enabled two-factor authentication, use a recovery code to log into the application, then visit the security settings where you first set up 2FA to restore Duo Mobile passcode access. To check if push notifications are enabled for Duo Mobile and re-enable them if needed, follow these steps: On the iPhone, open Settings. To run the tool: The steps that Push Troubleshooting performs automatically are as follows: Should none of these actions help, see the Duo Knowledge Base for additional iOS and Android troubleshooting steps. I am running iOS 10 and I am not able to install the current version of Duo Mobile from the App Store on my device. Phone Call. Image/video sharing and group messaging is not supported. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. See the My Settings & Devices guide for instructions. If you aren't able to log in to Duo at all then your Duo administrator can disable the missing phone for authentication and help you log in using another method. We recently announced that Windows 11 was expanding our Phone Link feature to enable the connection between a Windows 11 PC and an iOS mobile device with the goal of removing barriers between your phone and PC and making it easier to connect to the people you care about most. Edit: I overlooked the fact that you are using the trial. Ali Akgun. Regional restrictions may apply. Marshmallow. Copyright 1995-2023 All Rights Reserved. If "Allow Notifications" box is already checked, uncheck and then re-check it. Try more fixes If you need more tips, try these: Turn on Duo notifications Turn. Check the time and date on your phone and make sure they are correct. 06:17 AM Find your app's package name by looking through the list generated by: Get a list of permissions and their mode (allow/ignore/deny/default) for a particular app: (Note that get parameter is not available in 5.0.2 or earlier Lollipop releases, but was introduced in Android 5.1.0). in. 565), Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. I have stopped receiving push notifications on Duo Mobile. I have a rooted Android 4.2.1, 4.4.2 and 5.0.2. This document will explain what to do if you are not getting notifications from the Duo Mobile App, as well as what settings to adjust to receive notifications. Google Duo Notification Option Grayed Out Topic Options (Topic created: 09-22-2021 12:23 PM) Topics: at&t Google Duo Notifcation MarkRB Asteroid Options 09-22-2021 12:23 PM in Galaxy Note Phones On my Note 10+ and my wife's S10, the ability to turn on notifications for Google Duo is turned off. Thanks. Both 20's are unlocked from Samsung, we're on Verizon. When I try and log into the Duo website (my credentials have admin rights), I do not have the option for a Push Notification, only Text or Call Me are available. "Show notifications" is greyed out for some apps. When auto push or auto call are enabled, the 2FA options will appear grayed out on the Duo Prompt. Touch the one you want to adjust, and use your volume keys (or just touch and slide the marker) to change the volume. In the Internet Explorer browser window press the Alt key to display the menu bar. Reset notifications, Cleared Cache, Cleared Storage, only thing that fixed it was uninstall/reinstall. For a test user I have entered a mobile number and a landline. If the "Allow Notifications" option is already selected, deselect it and select it again. A few months ago I upgraded my girlfriend and I to Note 20 Ultras, she came from a Note 9 and myself from a Note 10+. If your password does not meet the criteria, you will not be able to sign in. Why does Acts not mention the deaths of Peter and Paul? Otherwise, ask your administrator to send you a new activation link. What is Google Duo? Above that at the top is 'Show notifications' but it's completely greyed out for . Duo Mobile performs the test. Sign in to your Samsung account Next Find ID Create account Sign in with Google Continue with WeChat Sign in with QR code Password (for admin only) Use 8 or more characters with a mix of letters, numbers, and symbols. Google Duo is similar to Apple FaceTime in that it's aimed at personal calling. Is there a reliable way to detect the app responsible for an Airpush ad? How about saving the world? jan's answer already addresses how to change the notification policy for such (disabled "show notifications") apps. See the full Duo Restore guide here. Duo does not have access to your third-party accounts or account credentials, so our Support Team is unable to help if you become locked out of these accounts. Perhaps we can make it more prominent. If checking for and enabling notifications doesn't resolve your issue, the problem is most likely due to an unstable celluar/data/wifi connection on your phone. I have a Moto G 2nd Gen 8GB phone with 16GB Sdcard running Android. 09-22-2021 Learn how to connect your Chromebook to Wi-Fi. If it's an issue with the long-lived connection to GCM on the device, toggling Wi-Fi off and back on may fix the issue. This works with older Android versions. Go to the Account Center and login. Does it mean that only system apps can have this option greyed out? notify log in push iphone app duo mobile fail failed android mfa push won't work not working unknown error, MFA-Duo - Obtaining a Passcode from the Duo Mobile App, MFA Duo Reactivate Duo on a Mobile Device, DoIT Help Desk, DoIT Tech Store, Identity and Access Management. Manhwa where an orphaned woman is reincarnated into a story as a saintess candidate who is mistreated by others, enjoy another stunning sunset 'over' a glass of assyrtiko. Please give that a try! To begin using it or to check if its enabled, simply start with the Search box on your Windows taskbar to find Phone Link. A guided step-by-step installation will walk you through setting it up. You may have trouble receiving push requests if there are network issues between your phone and our service. Try common fixes. App Ops is another one that gives you control over all apps' general permissions. If you can't get Duo Push working on your own and your administrator has enabled Duo's device management portal, you can log in with a passcode generated by the Duo Mobile app and send a new activation link to your phone. Check that the phone number isn't listed. Please take a look at the instructions for how to configure this setting in our documentation. Tap Wi-Fi Settings . On what basis are pardoning decisions made by presidents or governors when exercising their pardoning power? Did the drapes in old theatres actually say "ASBESTOS" on them? What does the power set mean in the construction of Von Neumann universe? Repeat the above steps for Google Play services. We have a note at the bottom of the Duo pricing chart that reads: Self-service subscription and Duo Free customers that want to enable MFA using phone callback should contact support, but it is easy to miss. The app is not installed on the current user (in multi-user case), This doesn't apply on Android 6.0 Marshmallow due to overhaul on App Info's user interface; there's no checkbox, instead there's a centralized notification settings per app. We know that being able to effortlessly connect to friends and family during important times is critical so weve taken a conservative approach to launching this update. Check that the phonenumber isn't blocked. Voice authentication (phone calls) is not on for the Duo Free version. Re-open the app: To start Duo again, quit and re-open the app. Messaging feature is limited by iOS. This is because administrators and users are not linked in your account. Check that the device can contact Duo's cloud service. Looking for job perks? To check if push notifications are enabled for Duo Mobile, and re-enable them if needed, follow these steps: If "Allow Notifications" box is already checked, uncheck and then re-check it. Many phones have trouble determining whether to use the WiFi or cellular data channel when checking for push requests, and simply turning the phone to airplane mode and back to normal operating mode again often resolves these sort of issues, if there is a reliable internet connection available. Check that the phone number isn't blocked. How to Create App Notification Exception on Do Not Disturb mode? 09-22-2021 Pixel2XL, messed with the notification settings once about 6 weeks ago and it started happening. In Android 5.x, appops was added. I have an iPhone XS Max running iOS 12.1.4 with Duo Mobile 3.24.2.5, and I receive Push notifications for all systems we use Duo for, so they do work. Contact your administrator if your token stops working or if you can't log in with the passcodes it generates. Step 2: Update your Two-Step Login profile. Jan, how do you revoke an app's ability to show a toast in Android 4.4.2? Open the Duo Mobile app on your iOS device and tap the. If the date and time on your phone are manually set, try changing your device's configuration to sync date and time automatically with the network. Our iCloud integration with Photos makes this a simple process all within the Photos app in Windows 11. Google Duo was a video and audio calling app made by Google, similar to Apple's FaceTime, Facebook's WhatsApp or Messenger and Microsoft's Skype. Using a capable app to manage them may be a more practical route. The status bar at the bottom of the Duo Prompt updates at each . If your administrator enabled Duo Mobile's backup and restore functionality and you previously backed up your Duo Mobile accounts then you can restore your accounts to Duo Mobile on your new phone (same platform as the original device i.e. (Last edited There could be a few different things going on here affecting push authentication for the Duo Admin Panel: Duo Mobile accounts must be activated separately for user and administrative login. Check your internet connection: Make sure your computer is connected to the internet. 04:14 PM Check that background data is on for Duo and Google Play services. We are excited to continue to expand our support for Phone Link and connecting our customers to what matters most no matter which phone you choose. Duo has been upgraded to Meet as your one app for video calling and meetings. yesmine are actually stuck to "on" as well. On the App Info page, tap Clear Cache. Over the next few weeks, youll begin to see this feature become available on your PC. Learn more. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AOSP) will have this privilege. If any step fails, you'll receive further troubleshooting suggestions. If Duo Mobile admin activation isnt the issue, I would recommend checking to see if theres an Admin Authentication Methods setting in place that does not permit the use of Duo Push: https://duo.com/docs/administration-admins#administrator-login-settings. The Android robot logo is a trademark of Google Inc. Android is a trademark of Google Inc. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Also, I went ahead and posted to the link you provided. Unstable cellular/data/wifi connection on your phone. Mine is grayed out in the on position. Scroll down and select Duo Mobile. To be exact, as Sergey has explained in the comment, only packages that are signed with the platform key (from vendor/manufacturer, e.g. Then list the permissions for a particular package: The permissions listed with package manager are very detailed. When setting this up, you likely logged into those sites, visited the security settings for your account, and scanned a QR code provided by that site with Duo Mobile. Select Apps and scroll down to select Duo Mobile. These packages are part of the core platform. Have a good weekend. Download the latest version of the app: Check that you have the, In the top right of your browser, click More, In the search menu, enter Notifications.. When automatic push is enabled, Duo Authentication for Windows Logon automatically sends a push notification to the Duo Mobile app or a phone call to the user's default device submitting the Windows username and password. Turn on Keep Wi-Fi on during sleep. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If manually checking works, then the issue is related to the Google Cloud Messaging (GCM) push notification service and Duo Mobile registering for pushes correctly. There are two main reasons you may not receive push notifications from Duo on your phone: Duo Push delivery issues are most often resolved by pulling down on the screen to check for notifications in the Duo Mobile app: When you do this, the Duo Mobile application will reach out to the Duo cloud service directly to check for login requests rather than using the push notification services. Learn more about Stack Overflow the company, and our products. Choose your platform on the left for specific activation instructions. Which was the first Sci-Fi story to predict obnoxious "robo calls"? For more information, please see our Duo Push wasnt activated under my Admins settings. Great to hear that did the trick! Other manufacturers may have their own battery saver modes to check: Check that you don't have "Do not disturb" on. I have some Android colleagues who say they are also not able to received Push notifications from the web login page. To send an SMS passcode to your smartphone: In the Duo Prompt, click Enter a Passcode. Messages are session based and will only come through when phone is connected to PC. Is there a way to automatically change notification ringer&volume, differentiating email, sms and calendar via profiles? Interpreting non-statistically significant results: Do we have "no evidence" or "insufficient evidence" to reject the null? Learn more. Clearing the Duo Mobile application cache can also resolve delivery issues. Google Duo Notification Option Grayed Out. If you don't have a Duo Mobile backup to restore or you experience some other issue logging in, please refer to the documentation for the application you're trying to log in to or contact the support team for that application for more help. If your device is already enrolled in Two-Step Login, update your device settings in your Two-Step Login profile. Kdy si podte nov telefon, budete muset aplikaci Duo Mobile znovu aktivovat. I would first recommend going through the activation process as an administrator to see if this resolves the issue: https://duo.com/docs/administration-admins#use-duo-push-for-administrator-authentication. If it was not yet selected, select it. Please check our knowledge base or contact your system administrator if you have an issue that isn't listed here. Once enabled by the Windows 11 customer, Phone Link for iOS will offer basic iOS support for calls, messages and access to contacts. I'm having a problem finding the Duo mobile app in my smartphone's app store. A blue bar will appear at the bottom of the prompt. While it's important that you contact your administrator if you lose your phone, remember that your password will still protect your account. Thanks for following up! Is there any way to turn off/on a grayed out notification from an app through an ADB command? If youre using a different browser, check their website for instructions: If none of the above solve the issue, you can ask questions in the Duo Help Forum. Can I general this code to draw a regular polyhedron? Contact your Duo administrator immediately if you lose your phone or suspect that it's been stolen! On my Note 10+ and my wife's S10, the ability to turn on notifications for Google Duo is turned off.