A range of fires that can be inset into fireplace openings or the wall. If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Can You Use Single Wall Stove Pipe Outside. Optiflame Pebble Effect. So, breaking it down, if your flame effects arent working, then its likely down to one of the following: In the next few sections, well list the most common problems that youll see with your electric fireplace, and now that you know how it works, you might find that fixing it is going to be much easier than you previously thought! What is California's Proposition 65 ? 11 Reasons. attempt to fix any other issues such as no power getting to the unit or the switches While most of the time, any issues are going to be related to the rod, motor, or the bulb, with the higher end models resetting the defaults may be a viable option if the issue is not readily apparent once you have removed the rear access panel and observed operation with the heat component disabled. 4 Remove the rotisserie. Ruud vs. Goodman: Which Air Conditioner is Better? There are a number of reasons why the fire We do not recommend putting televisions on units that are not specifically classified as TV stands. Dimplex Electric Fire Flame Effect Not Working [5 Easy Solutions] . Youll have to remove the back panel to confirm this, of course, but this is the first thing that we want to check. Have you cleaned the blower? . If your flame is still (it is not moving) even though the fire flames light is on, then it is assumed that a defective motor is causing the problem. The rubber grommet may have been inserted backwards. Many of our electric fireplace models simply plug into standard 120-volt outlets, but other units require more complicated installation that include hard-wiring. The motor will be situated at one end of reflecting the light are located. To be on the safe side, hire a professional instead. 6] For Problems with Opti Myst fires please ring Dimplex themselves and ask for the Technical department. However, most modern fireplaces have a reset button. Other issues with the fireplace are responsible for the issue. Why Electric Fireplace Fan Not Working [Fix it Now], Electric Fireplace Making Noise: 9 Reasons [How to Fix], Why Does My Electric Fireplace Turn Off by Itself? Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Suppose you suspect that there may be an issue with the wires such as loose wiring or the dimplex fireplace flame generator component of your electric fireplace. fireplace. We recommend using a clean damp cloth to wipe away any dust or dirt. appliances and so over time the unit can become more susceptible to problems or How much Formaldehyde is there in your TV stand? Over time this bearing may start to seize If the flicker motor or LED driver board is defective, you may have to replace them. In that case, its best to refer to the manufacturers instructions or consult a professional to help troubleshoot and repair. There's probably a logical reason the heat or flames may not be working. The result is an appearance so authentic that it is regularly mistaken for true flames and smoke. Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. This video demonstrates how to change the bulb in a Dimplex Cheriton electric fire. The bulb makes the light of the flames disappear, causing the electric flame effect to stop. What Is Medium Heat On A Stove? A motor keeps this rod spinning so that cleverly placed mirrors reflect the light from the bulbs inside, which may be standard bulbs but are more commonly LED lights these days. It also does not contribute to indoor moisture or mold concerns. You can find replacement motors for electric fireplaces here. If the flame light turns on when you switch Check if there are any loose connections with the cables. Hire a professional to ensure that the above-mentioned cycles work perfectly without causing issues with your Dimplex models electric fire flame effects. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. Required fields are marked *. The motor driving the rod has stopped All of our current products being produced meet CARB Phase 2 requirements. Can You Plug An Electric Fireplace Into A Surge Protector? It features a fully variable flame and smoke intensity control. Many electric fireplaces use light bulbs to create the appearance of a flame, so if one or more of the bulbs are not functioning properly, the flame effect may not work correctly. Comprehensive Guide, How to Seal Fireplace From Bugs? No long-term. The wire has short circuited. placed mirrors. switching the fireplace on then there may be a more severe problem with it. It is mentioned in the manual provided by Dimplex that a switch is used to control the fire flame effects of your fireplace. If your Dimplex electric fireplace is brand new, the most likely reason for your furnace remote not working is that you havent yet initialized it to the fireplace. Hear the flames working but Open the back panel of the unit. Furniture polish is not recommended. Damage to the wires that connect an electric fireplaces flame generator component could cause the flames to stop working. It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. You will need to replace the entire fireplace if this is the case. The rubber grommet may have been inserted backwards. Usually, the issue is caused by a blown bulb or even an LED. There will be a motor attached to the end of the rod. Correct any issues as needed. fireplace may simply need replacing. Today well talk about what you can do if the electric fireplace flame effect is not working. 3 Using a cross-head screwdriver, remove the 2 screws at the front of the grate. This could cause too much draw of amperage that is too close or over the maximum breaker amperage. its operating. The flame should be a constant smooth flowing flicker. You can test them with a multimeter and replace them if necessary. Start by inspecting the switch to know the origin of the problem. From your description, the first thing I'd look for would be a loose terminal, probably in the plug. Ensure the intake louvers and log cavity are free from dirt and dust. Next, inspect the thermostat. Does anything else you plug into that socket work OK? This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. Light should not be visible around the perimeter of the log set. I've changed the bulbs and the plug fuse with no change. Having Diplex Electric Fireplace can be a charm for your home. Select PayPal Credit to have the option to pay over time. You can put a Dimplex fireplace in just about any indoor area as long as it is clean and dry. This will reset and cool down your Dimplex electric fireplace. The flame effect on my Dimplex Electric Fire has stopped moving. If not, test the thermostat with a multimeter for continuity. effects are being displayed. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. This procedure can sometimes reset the blower motor and resolve your heater troubles. The location of the access cover will In more detail why the flame This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. Opti-V utilises the latest High Definition TV technology to create flames and sparks for a virtual fireplace experience like no other. The problem may be: We accept all major credit and debit cards online, as well as payments via PayPal and Klarna, We take customer service seriously, and we're proud of our customer reviews left with. A buildup of dirt, debris, or damage to the rod itself can cause this. For more information on how the flame effects work we have a complete guide to how an electric fireplace works. Dont worry; these are solid units, so you should be up and running well before the winter arrives! Well, we dont recommend you go for it yourself if you dont have experience with electric fireplaces. fireplaces are built to last as they now typically include LEDs rather than With its fresh monochromatic styling and bold, crisp lines, this complete suite creates the ultimate statement fireplace in any room. particularly if the fireplace is an older model. theres no movement of flames then the, Hear the motor trying to work Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. What could the problem be? Contact Us Remote Not Working 9. Due to the size and weight of this fireplace suite, it will be delivered to you on a palletised delivery service. Do not use outdoors. In order for an electric fireplace to Electric fireplace suites are a great way to add warmth and ambience to your home without the hassle of installing a traditional fireplace which comprises of individual components. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. Your email address will not be published. eBay (UK) Limited acts as a credit broker not a lender. The most believable electric flame effect yet. Weve covered what the different issues If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? Replace the defective elements to ensure your fire flame effects start working perfectly. A faulty Bulb can stop the flame from working. have a small access cover that allows you to change the bulb. Reason#1: A faulty Bulb Reason#2: Wires Issues Reason#3: Flame motor Malfunctioning Reason #4: Faulty LED Driver Reaosn#5: Seized Flame-producing Rod Reason#6: Controlling Switch Issues Reason#7: Other components Issues A faulty Bulb can stop the flame from working. You are free to manage these via your browser settings at any time. Solution: Check whether the wiring is loose. COPYRIGHT 2023. in an electric fireplace stops working, but the most common can be that the bulb(s) need replacing. bulbs for longevity and energy efficiency. [Ideal Temperature Guide], Can You Open The Glass Doors On A Gas Fireplace? We havent had any issues with our electric My fireplace is not working properly, where do I start? Have a question? Plug the unit into another outlet or install a dedicated 15-amp circuit. Afterward, if the error still persists, you need to replace the main PCB. We have a guide on how to change the bulb in an electric fireplace here. can you fix the flame on an electric fireplace? Bulb needs to be Replaced The most common issue with a missing flame effect is simply that the lightbulb inside has gone out. Your email address will not be published. There is nothing you can do to fix a hot thermostat. Why is my log set or ember bed not glowing/ pulsing? Make sure you turn on the flames and not just the heat. Dimplex has developed a patented technology which provides a realistic, wood-burning flame. What is the maximum weight I can put on my TV stand? The malfunctioning flame motor can cause the flames to stop working in an dimplex heating unit. fireplace use electrical and mechanical components they can become worn out See terms. Make sure that it is properly connected to the flicker motor. Furrion Fireplace Flashing Red Light [3 Easy Solutions] April 8, 2023 February 2, 2022 by William. The flicker rod may not be connected to the shaft on the flicker motor Contemporary inset fire fits standard 16" and 18" fireplace openings. After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. The stylish off-white matt finish is ideal to suit changing interior colour schemes, while the dual opening doors and comforting Opti-Myst flame effect provide the ambience of a real fire. This noise would be a rubbing or sweeping noise. If your cords appear to be in good condition, unplug the fan for several minutes before plugging it back in. Can a Dimplex fireplace be easily relocated? * So, working in conjuction with the home's primary heating system, Dimplex fireplaces are capable of taking the chill off just about any size room when required. Dimplex Electric Fireplace Problems [9 Easy Fixes]. Need help? in. The remote control for your Dimplex Opti Myst may be faulty, which causes the fire to cut out. The Penngrove incorporates Dimplex's spectacular Opti-Myst flame smoke and flame effects and a coal effect bed. A blown bulb may not be an issue for all The wiring can get damaged, causing your heater blower to not run. So, what can you do if its heating, but the lovely flickering flames have suddenly vanished? Loose wires cannot connect consistently with the fireplace, which causes fire flame effects to stop. Dimplex products come with their own troubleshooting guides, or a troubleshooting section at the back of the Product Service Manual. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. You can try unplugging the Dimplex fireplace from the wall and replugging it after some minutes, inspect whether the bulbs have blown or even the motor has become defective, and replace them to fix the flame on your Dimplex electric fireplace. If you are using a Wall Thermostat control, check the operation guide. flame effects has stopped working. The mirrors are placed on the rod in such a The unique and patent protected design combines ultra-realistic flickering flames with three dimensional LED logs that sporadically spark! are faulty. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house. Yes. There is a problem with the mist production; the mist either gets cut out after 30 seconds or produces too much moisture. The Rod Mechanism is not Spinning Properly, 5. Access to the bulbs in many of Dimplex's brass effect fires will be gained in exactly the same way.. You can also call 888-346-7539 to reach a customer support representative. But replacing heater parts can be complex. Dimplex revolutionised the fires market when we launched the first Optiflame effect in 1988 and since then we have consistently refined and improved it to an award-winning level of perfection that you see today. because you can still hear the motor If so, fix it. most likely that the bulb has blown and With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. Contacting Dimplex Customer Support. differ between each model of electric fireplace but its more commonly located In case you have tested the first four possibilities and your remote is still not functioning, its possible that it has to be replaced. Today weve outlined the most common problems involved when your electric fireplace flame effect is not working. All Rights Reserved. Attempting to repair electrical components without proper training and experience can be dangerous and cause further damage to the fireplace. Turn it back on after five or more minutes. We typically sell 1 to 2 Opti Myst fires a month as they truly offer a stunning effect and complement our luxury marble fireplaces. Ensure to get the same model as the original. Resetting to defaults will likely remove any custom settings in models of this type, so if you have this option available for your unit, be sure to only use this as a last resort and contact customer service for your particular unit to rule out other issues. faults, such as the flame effects no longer working. If your unit allows for this, then those LED lights last a long, long time, and they even use less electricity, so this might be an opportunity to not only fix those flames but to give your electric fireplace a cost-saving upgrade! The two light bulbs located in the base are still OK and are lit but the ribbons that create the movement are not moving. We have another article showing how to replace the bulb in an electric fireplace, but in summary youll need to remove the access cover to the fireplace and change the bulb with a new one. If everything seems to be responding but the actual switch itself for the flame effects, then you might have a blown a fuse.